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  • Ariel Deardorff

    Ariel Deardorff 9:34 am on May 23, 2017 Permalink |  

    Library Space Survey – Thanks and Early Results 

    Well the Library Spaces Survey has come to an end and I am excited to say that after two weeks we received a whopping 850 responses!

    A big thanks to Andy, Joanna, and the weekend circulation staff (Art, Aira, Don, Tyrone, Alberto and Mark) for distributing the surveys every day. You papered the place! Also big thanks to Kemi for designing the surveys and making them so attractive. It wasn’t lost on me that the majority of people preferred her beautiful paper version to my boring online form. Finally, thanks to the Assessment Committee (Jim, Gail, Polina, Sarah, Andy, Jason, and Kemi) for their help designing and organizing the survey.

    Ok now that the thanks are done, what did we learn? Well because most of the surveys were paper we still need to enter the data from about 200 of them online. Then we need to create codes to classify and analyze the free-text responses. In the meantime, here is a sneak peek based on the data we have so far:

    What is your status?

    What is your School/Department?

    What are you doing in the Library?

    Where would you go if the Library was closed?

     

    Stay tuned for a more comprehensive analysis in the next month!

     
    • Michele Mizejewski

      Michele Mizejewski 9:54 am on May 23, 2017 Permalink | Log in to Reply

      Great response! I like the word clouds to reflect many different responses but still show patterns.

    • Charles Macquarie

      Charles Macquarie 9:43 am on May 24, 2017 Permalink | Log in to Reply

      Thanks for doing all this work y’all. Great to have some actual data to inform thoughts about library spaces!

  • Kirk Hudson

    Kirk Hudson 2:17 pm on May 18, 2017 Permalink |
    Tags: hardware, process, purchase, request, software,   

    New Process for Library Staff to Request Computer Hardware & Software 

    To improve the process for Library staff requesting computer hardware and software, and to provide tracking, we have chosen to use Zendesk for all requests moving forward from today.

    To make sure your requests get routed to the Tech Commons directly, please make sure to select these options when making your request:

    1. Go to https://www.library.ucsf.edu/contact/
    2. In the first field titled, I need help with: select Hardware/Software
    3. Complete the remaining fields. In the field titled, Affiliation: select Staff
    4. In the field titled, Department: enter Library
    5. In the field titled, How can we help you?: enter as much information about the hardware and/or software you are requesting.
    6. Click the Send button to submit your request

    Completing the form with these four fields completed as indicated makes tracking easier.
    Post-sale and after digital download of software, tracking of license codes is important for future upgrades or purchases. Ideally, when we/you receive your hardware or software, entering serial numbers, digital download URL’s, license codes, etc. into the ticket will allow us to retroactively look this information up. If you don’t have access to Zendesk, please contact your manager or supervisor to request access.

    We are hopeful this new process provides more transparency regarding the hardware and software request and purchase process. If you have outstanding software or hardware purchases, and have not received an email from Zendesk indicating the purchase, please complete your request using the process above.

     
  • Tab McDaniel

    Tab McDaniel 2:30 pm on May 16, 2017 Permalink |  

    Website Updates: Library Site Header & Footer 

    As most of you know, the Web Team is using an iterative approach to the Library site redesign: we launched a pretty good version of the site, and make incremental improvements as we learn more about what is/is not working for our users.

    With that in mind, we will introduce changes to the header and footer on Monday, May 22:

    Finding All Hours Information

    A few weeks ago, we introduced changes to how branch hours are displayed. These changes were sparked when user testing revealed that while our patrons appreciate seeing today’s hours in the header, users interested in future hours were more likely to go to a branch page.

    Another key takeaway from that round of testing was that the All Hours link at the top of every page did not look like a link to most users.


    We tested different solutions, and the most successful design brings back the horizontal layout from the old site, and replaces the All Hours text link with an obvious button. While the button was far more visible to those who want to see all hours, the majority of testers still sought hours information at the branch level, not the global level.

    Redesigning the way hours display at the top of the site meant finding a new place for the Search this website feature. Our first impulse was to find a way to keep it in the header. However, by taking a close look at our site search analytics we discovered that many users were mistaking our website search for an articles/database/catalog search, entering queries like PMID numbers and article titles. Our solution is to move the Search this website field to the site footer, grouping it with the rest of the About the Library information.

    Site search in footer is a common web design pattern, and the bonus is our users will see the more sought-after articles/database/catalog search first.  We’ll keep an eye on our search analytics to see if this cuts down on the number of off-target searches.

    A More Usable Mobile Site

    Finally, the changes above go a long way to fixing some of the known issues with how our site works on mobile devices. The logo, hours info, site search, and exposed menus push the page content out of view on smartphones, forcing users to immediately scroll if they’re interested in anything besides hours and menus.

    We weighed the benefits of having hours and menus always visible (as they are on tablet and desktop) against immediately bringing the page into view.

    We decided to prioritize the page content; the simplified mobile header, with its collapsed menu bar, button-ized hours link, and relocated site search, now brings the main content of every page into a smartphone user’s view.

    Feedback?

    Customer-facing staffers should note these changes, in case our users have questions. Please slack or email the web team with their comments; and as always, we want to hear from you too!

     
  • Ariel Deardorff

    Ariel Deardorff 9:17 am on May 5, 2017 Permalink |  

    Library Space Survey: Coming May 8-21st! 

    Heads up everyone! From May 8-21st the Parnassus Library will be papered in small surveys asking our patrons to let us know who they are and what they are working on in our space.

    Why are we doing this?

    We actually know very little about who uses our physical library spaces. We have some data from LibCal and badge-in spaces like the music room, but overall we only capture a tiny percent of the number of people that walk in the door every day. Why does this matter? As the library changes and grows it is important that we understand who is already using our physical library, who is not, and what kinds of activities are taking place here.

    (More …)

     
    • Tab McDaniel

      Tab McDaniel 9:45 am on May 5, 2017 Permalink | Log in to Reply

      Hooray! Exciting times!

    • Lisa Leiva 10:45 am on May 5, 2017 Permalink | Log in to Reply

      I am looking forward to seeing the results and learning about what people do when they are here!

  • Dylan Romero

    Dylan Romero 1:59 pm on April 28, 2017 Permalink |  

    New Makers Lab Staff – Jenny Tai 

    picture of jennny in makers labYou may have asked yourself, who is the new person making that awesome withdrawn book art in the Makers Lab? Well that’s Jenny Tai, who will be helping out on Mondays, Wednesdays, and Fridays in the Makers Lab.

    Jenny brings great experience from her studies in Cognitive Science, Human-Computer Interaction at UC San Diego, where she worked on user experience and wayfinding projects in addition to other design endeavors as an avid user of UCSD’s makerspace.

    In her spare time, Jenny enjoys drawing both traditional and digital art and keeping up with all things sci-fi.

    Stop by the Makers Lab, introduce yourself, and make something!

    Wonder what’s going on in the Makers Lab? Check out a few projects and events from the past month on Google Photos.

     
  • Jim Munson

    Jim Munson 10:01 am on April 25, 2017 Permalink |  

    10 Questions with Apologies to Bernard Pivot & James Lipton 

    Happy Tuesday, y’all. This month’s respondent is Public Services Assistant and key player on the Maker Team, Aira Lipson.

    Q: Where were you born?
    A: San Luis Obispo, California

    Q: What was your favorite subject in school?
    A: Art. I also very much enjoyed Botany.

    Q: What was your least favorite subject in school?
    A: Math

    Q: What was your first job?
    A: Babysitting neighborhood kids in middle school. Once I got my work permit, I worked at various restaurants.

    Q: What is your favorite sound?
    A: My son Sam laughing or making up songs. I also love the sound of rain at night.

    Q: What is your least favorite sound?
    A: People cutting their nails on public transportation.

    Q: What did you say the last time you stubbed your toe?
    A: The first curse word that pops into my head.

    Q: What profession other than your own would you most like to attempt?
    A: A chef or baker, an artist or an orchid farmer.

    Q: What food couldn’t you live without?
    A: It’s difficult to name just one- I really like soup. I make chicken stock once a week so it will be on hand to make other soups. Other favorites include Gruyere and salami, La Palma’s rice and English breakfast tea. Yes, I consider tea food.

    Q: Where in the world would you most like to visit, but have never been?
    A: So many places: Japan, South East Asia, particularly Laos where my father in law is building a BnB, South Africa and Egypt. Closer to home I would love to go to Zion National Park with my son and husband.

     
    • Jason Hedrick 2:25 pm on April 25, 2017 Permalink | Log in to Reply

      Hi Aira! Thanks for sharing! Perhaps you could expand on this “La Palma’s Rice” dish you mentioned? Is that a specific recipe? Or from a restaurant, perhaps? Or is it a type of rice you can purchase and cook? just wondering! Also, good call on the nail-clipping Muni/BART passengers! Cutting nails on public transpo (heard OR seen!) is so gross!

    • Aira Lipson 9:20 am on April 28, 2017 Permalink | Log in to Reply

      Hi Jason. La Palma is a Mexicatessen in the Mission- http://www.lapalmasf.com/
      Their rice is cooked to perfection for you. They are well know for their amazing fresh tortillas and chicharrones. I highly recommend checking them out if you like Mexican food.

    • Ariel Deardorff

      Ariel Deardorff 11:19 am on May 2, 2017 Permalink | Log in to Reply

      Aira I just got back from Zion National Park and it was amazing! I would definitely recommend you go 🙂

  • Gail Persily

    Gail Persily 5:54 am on April 14, 2017 Permalink |  

    Campus STAR Spot Awards 

    Now that we’ve nominated our colleagues for STAR Achievement Award this year, we wanted to get the word out about the Spot Awards offered through the campus STAR Awards program.

    Please consider nominating a staff member (see eligibility list) for a $1,000 STAR Spot Award.

    What is a STAR Spot Award?

    • Cash awards designed to recognize significant employee achievements and contributions for a specific project or task over a relatively short period.
    • To recognize achievements and work performed January-June 2017.
    • Nominate from now until June 15 (last day to submit a nomination).

    How does the nomination process work? 

    • Complete Section A of this brief form and send it to the nominee’s supervisor (included in eligibility list).
    •  In addition to nominating Library staff,  you can also nominate people who work in the Library but report to a different department and/or people from other departments.
    • Supervisors will need to complete some additional administrative data and approve the form for submission.
    • A Review Team (Gail, Jim, Rich) will review nominations and ensure they comply with all policies and then finalize the award.

    Is the Library’s Spot Award program still active?

    • Yes, we are keeping our internal recognition program, but have decided to rename it “Thank A Colleague”
    • You can continue to nominate people for a “Thank a Colleague” award by submitting those nominations to Michael Foster as always.

    So take a few moments and submit a nomination to recognize a colleague’s noteworthy contribution.

    Important Links:

    If you have any questions, please let us know.

     

     
  • Tab McDaniel

    Tab McDaniel 4:36 pm on April 7, 2017 Permalink |  

    CDL Request for Feedback: Changes to UC-eLinks 

    Some of you guys have already received announcements from CDL about the introduction of their new UC-eLinks sidebar panel, which will replace the current design of a UC-eLinks frame sitting on top of an article. The change is scheduled to go live to all UC campuses on April 17, 2017.

    The Web and Collections teams are excited about the design update; we know that confusion around UC-eLinks is a major pain-point for our users, and we hope the new sidebar will help to orient users, and clarify alternate methods of accessing article content.

    Testing Period & Request for Feedback thru April 14, 2017

    The CDL is asking for feedback, suggestions, and comments. Send email to UCeLinks@ucop.edu with “DirectLink SideBar” at the beginning of the subject line.

    Click any of the following links to view specific examples:

    1. Loads in SideBar; multiple fulltext options
    2. Loads in SideBar; one full text & one selected full text target
    3. Loads in full menu; vendor doesn’t allow content in frame

    Conduct a search at the UCSF Melvyl Testing Site

    You can run a search that you know will generate a UC-eLinks button at our UCSF Melvyl testing site. Clicking the UC-eLinks button will pull up the new sidebar.

     
  • Michele Mizejewski

    Michele Mizejewski 10:20 am on April 7, 2017 Permalink |
    Tags:   

    Improved Hours Display 

    Next week, we will be updating the way hours are displayed on the library website. We wanted to share those changes with you and some of the behind-the-scenes work.

    As some of you may be aware, Library hours are entered into LibCal, and we use code snippets to display that data in various places. However, the resulting wide table provided by LibCal is not mobile friendly, and the Hours page just seems disjointed.

    The new version will divide the page more clearly and show regular hours next to specific exceptions for each location. It will also display nicely on small screens.

    before

    Before…

    new all hours

    After

     

     

     

     

     

     

     

     

     

     

    In the course of user testing, the Web Projects Team has also found that people tend to seek the hours for a location, more often than seeking an overview for the whole library. We’ll address that by including a week’s worth of hours on the location pages rather than just hours for the current day.

    Parnassus Library

    Mission Bay Library

    Hub at Mission Bay

     

     

     

     

     

     

    We also want to give a shout-out to Stefan Topfstedt who supplied the developer skills needed to massage the LibCal API data. His help was instrumental in making these improved layouts a reality.

     
    • Mary Tahir 11:02 am on April 7, 2017 Permalink | Log in to Reply

      I really like these changes! Much easier to read, and it makes sense separating locations

    • Andres Panado

      Andres Panado 1:52 pm on April 7, 2017 Permalink | Log in to Reply

      definitely a lot more user-friendly. thanks!

    • Stephen Kiyoi

      Stephen Kiyoi 9:51 am on April 18, 2017 Permalink | Log in to Reply

      Can we list ZSFG Hours there too?

  • Sean Mcclelland 9:55 am on March 27, 2017 Permalink |
    Tags: , , , , sustainability   

    Library Green Team 

    Hello everyone. Join me on Monday, April 3rd, from 1-2pm in CL201 for the Library Green Team kick-off meeting! All library staff are welcome to attend.

    During this meeting, we’ll define what sustainability means to each of us, and how the concept applies to the Library (hint: it’s not just about waste management). We’ll brainstorm as a group to identify goals and potential projects. I have plenty of ideas to get us started. The Library Green Team is for you, if:

    • You care about sustainability
    • You want to affect positive change in the Library
    • You understand the difference between trash, recyclable and compost items
    • You value a healthy working environment
    • You are interested in attending a Recology tour
    • You just like green things and want to help

    If you are interested, please join the #greenteam channel on the “UCSF Library” Slack team. This is where our communications will take place. I recommend using the desktop app, but here is a direct link to the channel on the web: https://ucsflibrary.slack.com/messages/C4LRRND54/

    Can’t attend the meeting in person? No problem. I’ll set up a WebEx or Zoom session, and share the link on Slack.

    Questions? Need help with Slack? Let me know: sean.mcclelland@ucsf.edu / x69426

    Thank you, and I hope to see you there!

     
  • Anneliese Taylor

    Anneliese Taylor 1:16 pm on March 20, 2017 Permalink |  

    UCSF signs on to the Open Access 2020 Initiative 

    As you heard in last Friday’s staff meeting and from the post on the Library web page, UCSF is announcing today its support for the Open Access 2020 initiative. The reason this is such a big deal is both 1) the scope of what OA2020 is trying to accomplish, and also 2) the fact that, to date, only one other United States institution had signed on.

    First, the scope. OA2020 is an international movement, led by the Max Planck Digital Library (MPDL) in Germany, to convert the entire corpus of scholarly journal literature to open access by the year 2020. The OA2020 movement intends to accomplish this transition or “flipping” by encouraging institutions to convert resources currently spent on journal subscriptions into funds that support sustainable open access (OA) business models.

    Why is this so monumental? There’s been steady growth in the amount of “born open access” (as opposed to made OA after some publication delay) content being published over the last 15 years, but it’s still only about 20% of the massive amount of scholarly literature that gets published every year. Meanwhile, the majority of established journals continue to operate on their closed-access, subscription model, while taking in some extra income for articles here and there that authors elect to pay for to make them OA (otherwise known as hybrid OA). There’s very little transparency about how subscribers get compensated for this added hybrid OA income.

    The motivation behind OA2020 is to do a swift, large-scale transformation of these subscription journals. Because the movement is led by scholars and academic institutions, it’s a substantial signal to publishers that we want to work with them to make this transition. The details of how the flip will occur will vary from publisher to publisher and between disciplines.

    Second, why has there been so little support from the United States so far? The initiative was spearheaded by a German research organization, and has earned many supporters from institutions in Europe, Asia, South America, Africa, and the Middle East. Notably absent was support from the U.S., which generates 30% of the scholarly output (and, interestingly, pays more like 50% of publisher revenues). Many U.S. library leaders saw OA2020 as overly favoring the author-pays model, which is not ideal outside of STEM diciplines, and as having the potential to make the large commercial publishers even more profitable. A couple of key press releases came out against the initiative, which had the effect of quelling interest and even discussion amongst library groups.

    After thorough review with Ralf Schimmer of MPDL, University Librarians and Scholarly Communications Officers from UC Berkeley, Davis, San Francisco, Merced, Santa Cruz and Irvine, as well as California Digital Library leaders, clarified that OA2020 is not prescriptive with regards to OA business models. Rather, OA2020 provides flexibility for institutions to define for themselves how to repurpose their journal subscription funds in support of OA publishing. Everybody agreed that they stood behind the three aspects outlined in the Expression of Interest. UCSF, UCB, and UCD determined they were ready to sign the EoI and set about doing so before the Berlin 13 conference, where there will be a meeting for signatories.

    Rich Schneider, the UCSF Professor who chairs the faculty Committee on Library & Scholarly Communication, and who shepherded UCSF’s approval through with faculty committees and the EVCP (along with Jim’s and my assistance), is attending the meeting in Berlin this week. I’ll keep you posted on news about this initiative, and on the progressive process of transitioning journals with our publishers. This is not a change that will happen overnight, and our users are not going to lose access to their subscription journals as a result of UCSF adding its signature to OA2020.

    Additional resources

    To read more, see UCSF’s press release and UC Berkeley’s press release. There’s also the OA2020.us site put together by a handful of us to offer our perspectives on why we signed, and to provide resources for other institutions that want to consider doing the same.

     
  • Tab McDaniel

    Tab McDaniel 11:11 am on March 20, 2017 Permalink |  

    Website Updates: Searching, Profiling, Making, Reserving 

    So much happening on the Library website! Let’s dive in, shall we?

    New Page: Makers Lab

    The web team worked closely with Dylan and Kemi to give the Makers Lab more of a presence on the site. We’re very happy with the new Makers Lab page, and will continue updating it as Dylan migrates content from the old Guide.

    New (Old) Page: Reserve a Computer Classroom

    When Tech Commons switched to the 25Live platform for classroom reservations, we disabled the old Classroom Reservation form and started sending our users straight to the 25Live home page. This was less than ideal, since users had to go through a search & filter process every time they wanted to view available Library classrooms.

    Now that 25Live has enabled direct linking to classroom calendars, we’ve brought back our dedicated Reserve a Computer Classroom page. Hooray for direct links!

    Staff Profiles are back!

    We mentioned last month that staff profile pages were making a comeback, and we’re happy to report that they went live last week. A welcome side-effect is that a staffer’s profile is usually the first thing that appears when you search the site for a staffer’s name, which is really good for our users and staffers.

    Please take a moment to access your profile from the staff directory, and let us know if you have any changes.

    All praises due to Service Desk staffer Shauna Hannibal, who alerted the web team to the poor results she was seeing from the Search This Website search box at the top of our site. Thanks to Shauna’s feedback, we’ve made some improvements to the way site search works, and also fixed an issue with code fragments appearing in search results.

    Dialing in search is a challenging and ongoing process, so if you’re seeing unexpected or unhelpful results from your site searches, please let the web team know!

     
    • Gail Persily

      Gail Persily 12:34 pm on March 20, 2017 Permalink | Log in to Reply

      Thanks for these updates about new content and features on the website. They are very helpful!

    • Shauna Hannibal

      Shauna Hannibal 4:55 pm on March 20, 2017 Permalink | Log in to Reply

      Thanks, Tab!

    • Julia Kochi

      Julia Kochi 2:46 pm on March 21, 2017 Permalink | Log in to Reply

      Thanks for the updates! It makes it easier to keep track on what’s changing on the website. And thanks very much for the return of the Reserve a Computer Classroom page. It will make scheduling classes easier.

    • Dylan Romero

      Dylan Romero 9:32 am on March 24, 2017 Permalink | Log in to Reply

      Thank you for all your hard work Michele and Tab – the site looks really clean on a laptop, phone, and tablet!

  • Stephen Kiyoi

    Stephen Kiyoi 9:46 am on March 20, 2017 Permalink |  

    D/I at the UCSF Library 

    In case you missed the presentation at all staff meeting, here’s the info on the Library’s new Diversity and Inclusion (D/I) effort. D/I is a really important topic, and one that I know a lot of you care about very deeply!

    We’re pulling together a “D/I Workgroup” to help think through how best to promote D/I in the Library and around campus. We’ll also be working with an outside consultant, who will work with us to develop an initial plan. We really believe that this is worth focusing on, and that the Library can make a big difference.

    Everyone is welcome to participate! Just comment below, or send an email to me, or Gail. And, join the #divincl channel on Slack to keep tabs on what we’re up to.

     
  • Kemi Amin

    Kemi Amin 9:48 am on March 17, 2017 Permalink |
    Tags: achievement, colleague, nominate, spot,   

    Nominate Co-workers for UCSF STAR Awards 

    The campus recently announced this year’s UCSF STAR Program. STAR awards recognize significant employee achievements and contributions. All staff are welcome to nominate eligible colleagues for these awards. Here are a few details.

    Two Types of Awards

    Achievement Awards – nominations due March 31 27!

    • $5,000 or 10% of employee’s salary, whichever is lower
    • based on achievements during 2016 calendar year
    • see below for details on criteria

    Spot Awards (sound familiar?!) – nominations due late June

    • $1,000 or 10% of employee’s salary, whichever is lower
    • to recognize a specific project or task performed from January to June 2017
    Given the short timeline for the Achievement Awards, we are going to provide the details for that award now and post more info on the campus Spot Awards in April.

    Nomination Process for Achievement Awards

    Criteria

    Nomination should be based on contributions made during calendar year 2016. These nominees will have exhibited sustained, exceptional performance and/or significant contributions over an extended period of time. Here is a detailed explanation of the Achievement Awards process and criteria.

    Achievement must reflect at least one of the Chancellor’s Priorities and/or Values as listed below:

    • Chancellor’s Priorities
      • Continuous Learning
      • Equity and Inclusion
      • Precision Medicine
      • Transformative Partnerships
    • UCSF PRIDE Values
      • P for Professionalism, how we conduct ourselves and our business
      • R for Respect for our patients, families, ourselves and each other
      •   I for Integrity, always being the honest, doing the right thing
      • D for Diversity, understanding and embracing the diverse beliefs, needs and expectations of our patients, community, and employees
      • E for Excellence, what we strive for in everything we do

    The EVCP has also added a few other attributes, which can be found in the EVCP form (see Process section).

    Eligibility

    Unfortunately, not all staff positions are included in this program. Only CUE and non-represented staff employees are eligible to make it simple for nominators, here is a list of all the eligible Library staff and their supervisors.

    Process
    • Check with the supervisor of nominee before beginning the nomination process.
    • Obtain signed approval from nominee’s supervisor, director, and Jim Munson before the March 27 submission deadline
    • The Office of the EVCP is appointing an Achievement Awards Review Committee to review all completed nominations and recommend recipients. The Library will have representatives on the Committee.
    Links to forms and more info

    STAR Award Nomination Form

    EVCP Additional Documentation Form

    Full details on HR site

    Achievement Awards Criteria

    Chancellor’s Priorities

    UCSF PRIDE Values

    Miscellaneous Questions

    How many Achievement awards will be awarded?
    We don’t know. We encourage you to nominate anyone you feel is deserving.

    I’m not eligible, can I nominate someone else?

    Yes, and thank you for considering making a nomination.


    Can I nominate more than one person?

    Yes.

    Can someone be nominated more than once?
    Yes, but they cannot receive more than one Achievement Award, however.

    Can I nominate myself?
    Nope, sorry.

    Is the award taxed?
    Yes.

    More Questions?

    Use the comments feature in this blog to post your question or contact Gail or Kemi. We may not have the answers, but we will try to get them.

     
  • Dylan Romero

    Dylan Romero 12:15 pm on February 27, 2017 Permalink |  

    Staff Engagement Survey Starts Today! 

    You should have received an email this morning from Gallup containing a personalized link to this year’s Staff Engagement Survey. If you did not receive this email, please let me know!

    picture of someone writing survey on dry erase board
    As you know, Griffin and I are your friendly survey ambassadors this year. We are here to help with your survey questions and make sure we achieve our goal of 93% completion for Library staff (100% would be awesome). If we reach our goal, we will have an all Library staff pizza party – see image below to commence pizza party excitement!

    cat wants pizza
    Here are details for this year’s survey: (More …)

     
  • Ariel Deardorff

    Ariel Deardorff 9:30 am on February 27, 2017 Permalink |
    Tags: new employee,   

    Welcome Joanna Kang! 

    We are very excited to introduce Joanna Kang, who is the new Coordinator for Data Science and Marketing. Joanna will be providing administrative support to the Data Science Initiative and assisting Kemi with the library’s marketing and communication efforts.

    A recent transplant from Los Angeles, Joanna previously worked as an Archives Assistant in the Capital Group Corporate Archives. She has a Bachelors in Political Science from UC Irvine and in her free time enjoys coffee, concerts, and David Sedaris books. If you need someone with a deep knowledge of Las Vegas (she lived there for 13 years) or Teochew (a Chinese dialect) Joanna is your gal!

    Joanna will be working in Megan’s old cube in the CKM so stop by and say hi!

     

     
  • Michele Mizejewski

    Michele Mizejewski 10:14 am on February 14, 2017 Permalink |  

    Adding a PubMed Search Field 

    As some of you may recall, earlier versions of search on the Library home page included a field for PubMed. Since there’s also a prominent link under Popular Resources, we decided to remove the PubMed field and make the search area shorter.

    The PubMed link under Popular Resources does get heavy use, but feedback has shown that some of our users miss being able to enter article titles in search. In response, we’ve decided to add back the PubMed option under search, in addition to the direct route under Popular Links.

    before

    before

    after

    after

    Finally, the text styles were also changed to improve contrast. Notice white links rather than lighter blue.

    Please make note of these changes, in case library users have any questions. Run a few searches yourself too, and report any problems to the Web Projects Team. As always, we will continue to monitor usage and feedback.

     
    • Andres Panado

      Andres Panado 10:32 am on February 14, 2017 Permalink | Log in to Reply

      i think this is very helpful. it’s one less click for users if they can quickly search in pubmed as soon as they go on our library hompage, particularly since it’s what they used the most. thanks!

    • Gail Persily

      Gail Persily 11:49 am on February 14, 2017 Permalink | Log in to Reply

      Oooo, I like the readability of the new text style.

  • Tab McDaniel

    Tab McDaniel 12:02 pm on February 13, 2017 Permalink |  

    Website Update: Staff Directory & Profile Pages 

    The web team has published an improved Staff Directory. The updated directory table can now be sorted and filtered, and fixes a problem with how information from this page displays in search results.

    We’ll bring this improved table format to the Study Spaces and Computer Labs pages as well.

    Alongside the improved directory, we’re ready to roll out staff profile pages:

    Some new ideas we’re trying:

    • less text on the page, making it easier for users to find the information they’re looking for (usually a way to call or email a staffer)
    • links to social media
    • linked email addresses instead of individual contact forms
      • instead of building and maintaining 50+ individual form pages, we will embrace the UCSF Directory example of simple email links. We’ve added an obfuscation script to prevent bots from harvesting our email addresses
    • a link to your UCSF Profiles page (if you have one)
      • we know there’s a desire to pull UCSF Profiles data into this page. We do not currently have developer support to explore this idea. We recommend keeping your UCSF Profile up to date and pointing users there

    We did a short round of user testing to make sure these changes made sense

    We were concerned that:

    • if we removed the old profile column from the table to save space, users might not understand that clicking a staffer’s name would open their profile
    • users would be frustrated at having to click through to a staffer’s profile page to send them a message (versus having an email link right in the table)

    When tasked to 1) find an employee directory and from there 2) send a message to Sarah McClung, most testers performed as expected. While 100% of testers located the staff directory (without using site search), 80% of testers understood that clicking the Sarah McClung link would lead them to Sarah’s contact information.

    Action items: we need your help

    Live examples of the headshot and no headshot staff profiles are on our staging server for your review. We’ll need to build each profile one at a time, and we appreciate your continued patience.

    To speed the process, please email or slack the web team by 2/17/17, telling us

    1. if you have any updates to your directory listing
    2. if you have social links you want to share
    3. if you have a UCSF Profile you want to share
    4. if you do not want to list your telephone number
    5. if you do not want to share your email address
    6. if you do not want a profile page at all
    7. what, if anything, you’d like to feature in Ask Me About
    8. headshots: we already have images for a number of staffers. If we do not already have your headshot, or if you have an update, please forward your high-resolution headshot to the web team. Alternately, just let us know if you prefer the no headshot profile page

    If we don’t hear from you at all, we’ll dupe the information from the current staff directory.

    As always, your feedback is welcome!

     
  • Jim Munson

    Jim Munson 10:48 am on February 7, 2017 Permalink |  

    10 Questions with Apologies to Bernard Pivot & James Lipton 

    Our respondent for February is Charlie MacQuarie, our first-ever digital archivist. He’s just finishing up his first month here, so let’s get to know him a little better.

    Q: Where were you born?
    A: Alta Bates Hospital, Berkeley, California (but I grew up entirely in Nevada)

    Q: What was your favorite subject in school?
    A: I think that’d have to be English. Somehow I sort of wanted to be a writer even though I didn’t like writing at the time.

    Q: What was your least favorite subject in school?
    A: PE was pretty bad, mostly because my parents took me on hikes every weekend so I didn’t need it, and the locker room was so frightening that I just cowered in the corner while all the other kids beat each other up and gave each other swirlies (the sticking the head in the toilet thing).

    Q: What was your first job?
    A: I worked doing data entry about urban-planning design elements, being a barista, and being a bike mechanic all concurrently, so I guess those all count.

    Q: What is your favorite sound?
    A: Passing diesel freight trains – both the whistle and the rumble of the engine.

    Q: What is your least favorite sound?
    A: The sound of a cyclist getting doored (hit by someone opening their car door)

    Q: What did you say the last time you stubbed your toe?
    A: “WHY DO I OWN A BOX FULL OF RUSTY RAILROAD SPIKES?” (but I still kept them)

    Q: What profession other than your own would you most like to attempt?
    A: A wildland firefighter

    Q: What food couldn’t you live without?
    A: Onions if we’re speaking in terms of raw ingredients. Burritos if we’re speaking in terms of whole meals.

    Q: Where in the world would you most like to visit, but have never been?
    A: Mostly, the deserts: the Gobi, the Atacama, the Tibetan Plateau.

     
  • Andres Panado

    Andres Panado 2:29 pm on February 3, 2017 Permalink |  

    Welcome Ryan White! 

    Hello.

    In the last two weeks, you probably have seen a new face at the Service Desk, and that would be our new hire, Ryan White!

    Ryan has recently joined Access Services to fill our Interlibrary Services Borrowing Coordinator position, which has been vacant for over a year since Azar Khatibi retired after 40+ years of service.  Aside from being primarily responsible for interlibrary borrowing, he will have regular shifts at the Service Desk and the Makers Lab.

    Ryan comes with extensive UC experience having worked the last eight years at NRLF in their Interlibrary Lending Unit.  Previous to that, he worked at UCSB Davidson Library and the Pacific Graduate Institute Research Library.  He received his bachelor’s degree in Latin American History from UCSC, completed his Library Information Technology Certificate from CCSF, and is currently attending SJSU’s MLIS online degree.

    He is temporarily located down in the administration office and his extension is 2-5789

    Please join me in welcoming Ryan to the UCSF Library.

    Andy Panado
    Access Services Manager

     
  • Kirk Hudson

    Kirk Hudson 7:11 pm on December 13, 2016 Permalink |
    Tags: ,   

    Welcome Salman Saeed! 

    The Tech Commons has a new employee, Salman Saeed, (pronounced saul mahn). He may be a familiar face to many of you from his work with ITFS, providing desktop support for staff. Prior to the Library, Salman worked for UCSF ITFS focused on challenging tech problems and as a quick responder for VIPs, originally starting as an ITFS contractor. Salman’s first day was Tuesday, 12/13/2016.

    Salman Saeed

    Salman Saeed

    Salman is originally from the Bay Area, and realized after living in Pakistan, Oregon and Texas, that the Bay Area was home, returning in 2014. He now hails from the East Bay, living near his family. In addition to spending time with family, Salman has many interests. Weight lifting, and good food and drink brings him pleasure. He celebrates his May birthday attending FanimeCon in San Jose, CA.

    Salman enthusiastically brings a commitment to customer service and curiosity about all things tech to his daily work. Developing his system administrator skills and diving into the variety of tasks required to maintain the assortment of Tech Commons services will keep him learning and growing for the next couple of years. Please stop by the Tech Commons in room 240 to meet him.

     
  • Anneliese Taylor

    Anneliese Taylor 8:57 am on December 2, 2016 Permalink |  

    Welcome Stephanie “Teddy” Gomes! 

    I’m pleased to announce that Stephanie Gomes, who goes by Teddy, will be joining the UCSF Library today as the new Open Access Projects Assistant. She’ll be working with me part time over the next several months to increase participation with the UC Open Access Policy and on assessing UCSF open access publication. You can meet her at this morning’s Social Hour at 10:00!

    Teddy provided this excellent description of her background and interests:

    I am from rural Delaware and I went to Smith College in Massachusetts. I moved out to San Francisco in 2006 and worked in online and digital publishing managing production and distribution needs for newspaper and book publishers, most recently through the company INscribe Digital (now a division of Independent Publishers Group). I’ve also had one foot in library and archives and have completed collection processing and digitization projects at several local San Francisco history focused organizations such as the GLBT Historical Society. I love making information accessible to as many as possible as quickly and easily as possible and I’m excited to be working on this project with Anneliese.

    I love San Francisco, especially the history, parks and surrounding park lands in the Bay Area. My husband is from Santa Cruz county and our son just turned three– he keeps us very busy! He’d like everyone to know that they should all just have cats as pets and not dogs because cats are more fun and they don’t arf.

    Please join me in welcoming Teddy!

     
  • Jill Barr-Walker 8:52 am on December 2, 2016 Permalink |  

    MLA webinar at ZSFG Library next week 

    We’re hosting the MLA webinar “Beyond Systematic: The Librarian’s Role in Shaping Reviews” at ZSFG Library on December 7 from 11-12:30.

    Registration is open to everyone.  Please register if you’re going to come or if you’re interested in getting a link to the recorded sessions.

    Register here.

    More information about the webinar here.

    Hope you can join us! And maybe stay for lunch after the webinar. 🙂

     
  • Ariel Deardorff

    Ariel Deardorff 10:33 am on November 29, 2016 Permalink |
    Tags:   

    Now Hiring: Data Science Initiative Scientific Lead 

    Hi Everyone,

    The Library’s Data Science Initiative is now hiring for a Scientific Lead! This position (replacing Megan) will work with me to lead the Library’s Data Science activities. We are specifically looking for someone with a background in science, so if you know of anyone good please encourage them to apply! The complete posting can be found here: https://aprecruit.ucsf.edu/apply/JPF01144

    Thanks!

    Ariel

     
  • Jim Munson

    Jim Munson 10:38 am on November 16, 2016 Permalink |  

    10 Questions with Apologies to Bernard Pivot & James Lipton 

    kemi-photo-2016This month’s respondent is our one and only Communications Manager, Kemi Amin. Now that she’s been here for almost 2 years, let’s get to know her a little better.

    Q: Where were you born?
    A: Los Angeles, CA

    Q: What was your favorite subject in school?
    A: A tie between recess, English and physics.

    Q: What was your least favorite subject in school?
    A: Second semester chemistry. The first semester of all my science and math classes were always pretty simple and fun. But inevitably that second semester would somehow morph into the AP Mensa version of math and science.

    Q: What was your first job?
    A: Semi-unofficially, it was as a peer tutor, which I was terrible at because I spent my whole shift chatting about what show I watched on television the other night instead of actually tutoring.
    My official first job was as an ice cream clerk at TCBY.

    Q: What is your favorite sound?
    A: Wind, water in motion and jazz music.

    Q: What is your least favorite sound?
    A: That darn notification bell that goes off on planes to remind passengers to buckle their seat belts. Also, something about the sound of writing with an unsharpened pencil on a solid surface does not play well with my eardrums.

    Q: What did you say the last time you stubbed your toe?
    A: [In my involuntary Rosanne Barr voice] God dammit!

    Q: What profession other than your own would you most like to attempt?
    A: I would definitely be doing something around wellness. Most likely a physical therapist and/or a naturopathic doctor.

    Q: What food couldn’t you live without?
    A: Rice, pounded yam (a staple West African carb) and some sort of stew or soup to go with my rice and pounded yam.

    Q: Where in the world would you most like to visit, but have never been?
    A: A village called Nungwi in Zanzibar, Senegal and Montreal

     
  • Richard Trott 8:00 am on November 14, 2016 Permalink |  

    How Well Do You Know Remote Access? 

    Pop quiz time!

    A UCSF faculty member is on vacation in Maui. She receives an email from a researcher at NYU. The email has a link to an article in an Elsevier publication. She clicks on the link but can’t get the full text. She remembers, “Oh, right! I’m not on a UCSF network right now!” She types myaccess.ucsf.edu into her browser location bar, logs in, and then goes back to the email to click the link again. Does she get the full text of the article?

    1. Yes because she now has a UCSF IP address and appears to be on the UCSF network.
    2. Yes because she is now on the VPN.
    3. Yes because by logging into myaccess.ucsf.edu, she is now going through EZproxy whenever she goes to the Elsevier site.
    4. No because obviously this is a trick question and the answer is “no”.

    Keep reading for the answer…

    (More …)

     
    • Ariel Deardorff

      Ariel Deardorff 10:39 am on November 14, 2016 Permalink | Log in to Reply

      Great post Rich! So just to be sure I am on the same page the faculty member should either:

      reload the page through the EZproxy bookmarklet (https://www.library.ucsf.edu/services/browsertools)

      or

      navigate to the article via the library website

      Right?

    • Richard Trott 11:01 am on November 14, 2016 Permalink | Log in to Reply

      Ariel: Yes, the bookmarklet is the best option in this situation, and finding it via the library website is a second option.

    • Andres Panado

      Andres Panado 3:27 pm on November 14, 2016 Permalink | Log in to Reply

      Hi, Rich – there’s definitely many users out there who believe that once you log in through myaccess, you would have full access to library electronic journals. I know I have received such calls at the front desk (“what do you mean? i’m already logged in through MyAccess! I need to log out again?”). Is it possible to modify our remote access webpage to let users know that going directly to myaccess.ucsf.edu FIRST is not the proper method of access? Thanks, Andy

  • Tab McDaniel

    Tab McDaniel 2:45 pm on November 7, 2016 Permalink |  

    Library Website Redesign – We’d Love Your Feedback 

    Michele and I are pleased to share the beta version of our redesigned Library website.

    With a few exceptions (listed below), everything from the current site has been recreated on beta. We’ve streamlined content where it made sense, and made the most sought-after information easier to find.

    Still to be done:

    • Forms
    • Individual staff profiles
    • Optimizing for mobile devices
    • The visual design is close but still in-progress: we still need to standardize some of the visual elements and fill in missing images

    What happens now?

    We’ll spend the next month user testing, and refining the site based on what we learn from testing and what we learn from your feedback.

    The redesigned site will go live and replace the current site in December, 2016. We’ll share the specific date and time as December approaches.

    Please share any feedback by November 15th

    You’ll find an anonymous survey link on the site; we’ll keep the survey open until November 15th, and we encourage you to complete it as often as you’d like during that period, especially since we’ll continue making changes.

    Of course you’re welcome to contact the web team via email or Slack, or set a meeting.

    The beta site is private and requires a login:

     
  • Gail Persily

    Gail Persily 3:15 pm on November 4, 2016 Permalink |  

    Welcome Learning Tech Specialist Kaori Keller 

    kaori_kellerWe are very excited to introduce Kaori Omori Keller, who joins the Tech Commons group on Monday, November 7 as our newest Learning Tech Specialist. Kaori is a graduate of the SFSU Master in Instructional Technologies program, as are some of our other talented Learning Tech Specialists (i.e. Dylan Romero and Lisa Leiva). Kaori has been working at the Berkeley Resource Center for Online Education (BRCOE) as an instructional designer for the past year and a half.

    Before getting interested in educational technology, Kaori was an ESL teacher, a career she pursued after teaching herself English by watching American TV and movies. Kaori shared with us that as a first generation college graduate, increasing access to education is a mission she feels personally driven to achieve.

    Kaori grew up in Tokyo and first came to the U.S. to attend Baylor University in Waco, Texas. Now she resides in San Francisco (good choice!), which she finds an excellent place to pursue her interests in photography and of course, food.

    Please join me in welcoming Kaori to UCSF and the Library.

     
  • Andres Panado

    Andres Panado 12:38 pm on November 2, 2016 Permalink |  

    Andy’s recent trip to Northern England & Scotland 

    Hello!

    As some of you know, I just returned from a fun-filled 3-week vacation to Northern England and Scotland.  Rather than sending some library staff pictures of my travel, I thought that my husband’s blog post (from his ever-expanding blog site, Furrowed Middlebrow) does better justice.  In it, he sums up our trip beautifully sharing our experience on driving on the left side of the road, pictures of amazing cathedrals and abbeys (his favorite) and castles (my favorite).  You can read it in its entirety at:  http://furrowedmiddlebrow.blogspot.com/2016/11/what-we-did-on-holiday.html

    For the avid readers and who might be interested in British women authors (1910-1960)…I wouldn’t be a good husband if I don’t shamelessly plug in Scott’s overwhelming author list which could be located at  http://furrowedmiddlebrow.blogspot.com/2013/07/the-new-improved-and-even-more.html.  He has also been collaborating with a publisher in England getting copyright permissions and have recently made some titles available (pre-order) in Amazon: http://furrowedmiddlebrow.blogspot.com/search/label/Published%20by%20Furrowed%20Middlebrow

    Happy reading!
    Andy

    Here is a picture of what American tourists look like driving on the left side of the road for the first time.

    14731248_10154337383047839_4081751848558774198_n

     
    • Susan Boone

      Susan Boone 2:48 pm on November 2, 2016 Permalink | Log in to Reply

      LOL! You’re braver than me! Glad you had a nice trip. (And managed driving on the wrong side.)

  • Jim Munson

    Jim Munson 12:22 pm on November 2, 2016 Permalink |  

    Re-Envisioned Moffitt Library Opens Today @ Berkeley 

    The renovated Moffitt Undergraduate Library the UC Berkeley campus is open as of today. Basically, they took the top two floors and totally re-envisioned them as a learning center. They also produced this nifty 5-minute video that lays out the vision:

    UL Jeff MacKie-Mason refers to the new Moffitt as a “seedbed for creativity, innovation and problem-solving.” He and others talk about the evolving roles of academic libraries. It’s worth taking a look!

     
    • Kemi Amin

      Kemi Amin 12:32 pm on November 2, 2016 Permalink | Log in to Reply

      Great video! Thanks for sharing. I love that term ‘connected learning’. The video is a nice fundraising tool.

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