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  • Susan Boone

    Susan Boone 10:14 am on February 5, 2018 Permalink |  

    Metadata Analyst position feedback 

    Good morning!

    Collection Management is excited to share the Metadata Analyst position for your feedback. As Chris detailed in his email last week, we would also appreciate your suggestions for places to advertise (this will be a national search), and potential search committee members.

    You’ll find two documents in Box :

    • Job Description/Employment Requisition Form
    • Career Tracks Library Professional series outline

    Some context: Collection Management’s goals are to provide the best possible user experience in accessing the library’s scholarly resources. We value the trustworthiness and accuracy of the data we manage in the WebPAC, Summon, UC-eLinks, and Melvyl. We strive to provide timely, accurate, clear, and useful customer service to all users at all points of contact.

    The Metadata Analyst position will help bridge the gap between our current capabilities and the skills and tools that are needed to lead the UCSF Library into the future of collection management and scholarly communication. The successful candidate will develop long-term solutions for improved metadata management and interoperability.

    My thanks to Ariel, Karla, and David U. who helped review this draft.

    If you have any questions, thoughts, or observations, I look forward to hearing from you.

    Feedback on or before Wednesday, February 7 would be appreciated.

  • Jim Munson

    Jim Munson 12:52 pm on January 31, 2018 Permalink |  

    10 Questions with Apologies to Bernard Pivot & James Lipton 

    This month’s respondent is Sophia Prisco, our no-longer-quite-so-new member of the education librarian team.

    Q: Where were you born?
    A: UCSD

    Q: What was your favorite subject in school?
    A: Earth Science

    Q: What was your least favorite subject in school?
    A: Geometry

    Q: What was your first job?
    A: I was the family/neighborhood babysitter. I had a complex system for charging parents based on the number of children and their ages (like insurance).

    Q: What is your favorite sound?
    A: I love walking through a public library and hearing kids laugh out loud while reading their books.

    Q: What is your least favorite sound?
    A: Any animal in distress. Even my dog’s pre-breakfast ‘hungry howl’ breaks my heart every morning.

    Q: What did you say the last time you stubbed your toe?
    A: Good grief, Charlie Brown! Although my feet are ‘never nude’ and are in shoes (crocs) most of the time.

    Q: What profession other than your own would you most like to attempt?
    A: Playwright, economist, ballpark architect, textile designer + upholsterer. My ultimate dream is to restore a historic home.

    Q: What food couldn’t you live without?
    A: Bell peppers in terms of raw ingredient. Piping hot hot dog at the ball game on a cool spring night – in terms of meal.

    Q: Where in the world would you most like to visit, but have never been?
    A: Scandinavia

  • Kemi Amin

    Kemi Amin 10:22 am on January 30, 2018 Permalink |  

    RECAP: Parnassus Library Entrance Redesign 2017 Staff Meeting 

    In the last staff meeting of 2017, we discussed the Parnassus Library Entrance Redesign project, followed by a design charrette where
    we reimagined the Hearst Room. Many of you asked important questions, brought up valid concerns, and had thoughtful ideas that will
    be taken into consideration for this project. 
    Everyone who participated in the design charrette portion of the meeting came up with creative concepts for the redesign of the Hearst Room, take a look:
    And here are the main ideas that came from the session:
    • Style/Tone
      • Safe
      • Welcoming/Inclusive
      • Comfortable
      • Collaborative
      • Community
      • Open
      • Inspiring
        • Sculptures
        • Wall art
        • Color
    • Furniture/Interior
      • Moveable and stackable chairs
      • Moveable and height adjustable tables
      • Remove current carrels and replace with smaller number of open view carrels
      • Replicate the Living Room
      • Remove carpet
      • Glass doors for study rooms
      • Improved ventilation
    • Access
      • Computers and printers for public use
      • Digital display of events and resources available to the public
      • Policy/Informational signage
      • Service point staffed during open hours
      • Reference shelf
      • Popular Reading section
      • Seed library
      • 8 am – 8 pm hours
      • Exhibit space
    • Amenities
      • Repurpose one or more group study rooms for wellness space
      • Caffe Central cart
      • Walk stations
    Really great suggestions. Keep them coming! You can email me any additional ideas that come to mind. Please note that we can only consider changes within the space that do not require construction (i.e. breaking down walls, moving doors, etc.). 
    Jim and I will be updating you about the progress of the project via the staff blog, email, slack, and future staff meetings throughout the year. Thank you for your engagement!
  • Julia Kochi

    Julia Kochi 9:01 am on January 30, 2018 Permalink |  

    New Box Folder for Shared Library Documents 

    As we use UCSF Box more for sharing documents, it’s getting harder to find documents and folders.  To help combat this problem, a new folder has been created called Library Shared Folder that everyone can use to place documents (or folders) that all staff should have access.  Some existing folders have been moved into the folder.
    • What’s currently in there?  
    • Who should use it?
      • All Library staff!
      • New staff will be added
    • When/how should I use it?
      • If you have a document, Box Note, or folder you want everyone in the Library to be able to access.
      • Name folders and documents clearly, so it’s easy for people to figure out what they are.
      • By default, everyone will be able to edit documents in this folder.  If you want to make something viewable but not editable, then you can lock the document (under More Options).
    • What should I avoid?
      • Deleting folders/documents that you do not own.
      • Saving over documents (unless that’s their purpose).  
      • Uploading/creating items that are not ready to be shared.
      • Uploading/creating items that do not need to be shared with Library staff (i.e. files that only you or your department need access to).
      • Sharing this folder outside of Library staff.
  • Sean Mcclelland 1:55 pm on January 25, 2018 Permalink |  

    2017 Holiday Party Pics 

    Hello from the 2017 Holiday Party planning committee. The pics below were captured at the photo booth.

    We had a great time at the party, and hope you did too!

    • Michele Mizejewski

      Michele Mizejewski 2:39 pm on January 25, 2018 Permalink | Log in to Reply

      Wow, I’m sorry I arrived too late for the photo portion of the show. These are hilarious!

  • Chris Shaffer

    Chris Shaffer 12:14 pm on January 11, 2018 Permalink |  

    Strategic Planning in the UCSF Library 

    On Tuesday, the Library Leadership Team (LLT) met with a facilitator for an all-day retreat on the Mission Bay campus. We had a great time (really!) and got a lot done, including some team building and shared agreements about how we will work together and make decisions. Our main task was choosing areas of strategic focus for the next two years. We’ll share that and more with you at the Staff Meeting on January 30, where there will be an opportunity for you to ask questions and have a discussion of the exciting places we are going to take the UCSF Library in 2018 and 2019.

    There are a lot of different ways to do strategic planning, some long and extended and thorough, others less so. We’re going the “strategic plan lite” route because we want to get to work right away. We hope you like it, and we encourage you to be full participants with us.


    We started by defining criteria to decide on the major areas of strategic focus (aka objectives). These criteria will also help all of us, together, create objectives and key results to support the strategic plan.

    • Absolute minimum requirements – a pass/fail judgment on what to include
      • Aligned with future directions of UCSF
      • Necessitates collaboration across groups
      • Fills unmet needs (broadly understood, e.g. improving a partially met need qualifies)
    • Key criteria – the measures by which we will prioritize
      • Anticipates future trends of users
      • Innovative – expands idea of what libraries can be
      • Expands definition of the UCSF Library in particular
      • Reduces disparities
      • Biggest impact for investment
      • Uses strengths in new ways
    • Tiebreakers
      • Potential for early wins
      • Bold


    A strategic plan identifies the things we want to focus on, make major investments, and change. We wanted to identify 3-5 broad objectives. We proposed a lot of ideas and applied the criteria. Some great, important ideas didn’t make the list. We will undoubtedly do some of those things anyway, now or in the future, just like we will continue providing excellent day to day service to our patrons.

    • Education: Develop a coordinated education strategy in support of all UCSF mission areas with a focus on open science [including open access] and data science. Promote shared governance of education technology and development/support of shared systems, with an emphasis on open source development.
    • One Library: Reduce disparities by ensuring that every patron of the UCSF Library has an equal opportunity to receive the best we have to offer. No matter who you are, where you are, or how you access the library, the experience will be seamless.
    • Space: Take a leadership role in campus space planning for education. Invite partners to work with us to re-envision library space. Design sensational programs and services across all our campuses in traditional and new library spaces. Plan for nearly complete digitization, transfer, and/or deaccession of non-unique print collections.
    • Funding: Significantly increase grant applications and donor relations to acquire new sources of funding for library programs, services, and collections. Increase UCSF partner funding (e.g. recharges, FTE support).

    Key Results

    We drafted a few examples of key results* for each objective. Over the next two months, all of us will work together to create the actual key results we will use to measure success (there will be many, and they will touch everyone in the library). Large or small, all meet the criteria and advance the objectives.

    The items listed below are examples of possible key results, not actual key results that we will do “for sure.”

    • Education
      • Embed data science training in all four years of the MD curriculum
      • Host a retreat for library staff to strategize educational offerings
      • Work with the Committee on Educational Technology to adopt a shared systems governance model with a permanent library leadership role
    • One Library
      • Deliver library collections to patrons (including technology equipment)
      • Offer the same collections to ZSFG DPH staff as UCSF staff
      • Establish a Mission Bay Makers Lab
    • Space
      • Create a digital preservation program supported by a well-equipped digital forensics lab for historic and born-digital materials
      • Partner with ZSFG Care Experience to create a patient resource center
      • Provide ideal workspaces for library staff
    • Funding
      • Apply for 10 major grants in 2018
      • Double annual financial support from UCSF Health
      • Endow the Head of Archives & Special Collections position

    * note that we are using a modified version of “key results” from the OKR model. Ours are more like “key tasks” or “key steps.”

    Next Steps

    Join the Slack channel. We will be using it to collect and comment on ideas for key results.

    Your primary task is to help us develop key results. We are also open to feedback on the objectives, and will likely refine the language of the objectives in response to feedback.

    • January 30: Chris and LLT will present
    • Focus groups – open sessions in CL 201 hosted by Chris
      • Friday, February 2, 2:00-3:00
      • Monday, February 5, 4:00-5:00
      • Tuesday, February 6, 10:00-11:00
      • Wednesday, February 14, 11:00-12:00
    • Now – February 16: Everyone is encouraged to submit and comment on potential key results. Work alone or work together, but let’s hear your ideas! This is a brainstorming activity: wild ideas are welcome and criticism is not.
    • February 19 – March 2: LLT drafts the list of key results and shares them with staff.
    • March 5 – March 16: Staff reacts to the list of key results (constructive criticism welcome)
    • March 19 – 23: LLT revises list in response to staff feedback.
    • March 29 is the date we hope to share our new plan with EVCP Dan Lowenstein and start writing action plans that will lead to our key results!
  • Julia Kochi

    Julia Kochi 11:27 am on January 10, 2018 Permalink |  

    Reminder: Nominate someone for a Campus STAR Spot Awards 2017-2018 

    We’re halfway through the year, so please consider nominating a eligible staff members (see eligibility list) for a $1,000 STAR Spot Award.

    What is a STAR Spot Award?

    • Cash awards designed to recognize significant employee achievements and contributions for a specific project or task over a relatively short period.
    • To recognize achievements and work performed July 2017 through June 2018.
    • Nominations are open now!

    How does the nomination process work? 

    • Complete Section A of this brief form and send it to the nominee’s supervisor (included in the eligibility list).
    • In addition to nominating Library staff,  you can also nominate people who work in the Library but report to a different department and/or people from other departments.
    • Supervisors will need to complete some additional administrative data and approve the form for submission.
    • A Review Team (Gail, Julia, Rich) will review nominations and ensure they comply with all policies and then finalize the award.

    So take a few moments and submit a nomination to recognize a colleague’s noteworthy contribution!

    Important Links:

  • Kemi Amin

    Kemi Amin 9:55 am on January 4, 2018 Permalink |
    Tags: safety, , ucsf police   

    A Conversation About Safety & Security with UCSF Police 

    To continue our conversation about safety and security at the Library, we have invited the UCSF Police to a morning discussion for Library staff and building tenants. 
    Join us on Friday, January 19 from 10 – 11 am at the Parnassus Library staff lounge (1st floor). We will have the opportunity to ask our pressing questions, receive guidance on best practices, and get updates on how the UCSF Police are working with the Library to improve security. 
    Here are examples of questions we will be asking:
    • What are some things I should do if I see inappropriate activity?
    • If there is an emergency should I call 911?
    • Do we have an assigned police officer for the Library?
    Do you have any questions that you would like to ask? 
    Refreshments will be provided. A summary of our conversation will be shared following this event. 
  • Richard Trott 1:03 pm on January 3, 2018 Permalink |  

    What Is A Service Designer and Why Do You Care? 

    While writing the job description for the opening on the Web User Experience Team created by the departure of Tab McDaniel (to Barcelona, in case you missed it), we re-titled the job. Instead of a UX Designer, we are looking for a Service Designer.

    The Web User Experience Team will still be comprised of two positions that embrace a user-centered design approach and maintain our websites while collaborating across the Library. The Service Designer will focus on ongoing user research including user testing, analysis of analytics, and presenting findings, while the Experience Designer will have more responsibility in the areas of visual design, content strategy, and front-end solutions.

    Tab already wrote up the primary FAQ answer on this so I’ll just copy/paste…

    What is Service Design? You can think of Service Design as User Experience for _everything_. The Service Designer takes all our service points (websites, email, in-person engagments, etc.) into consideration, and designs for a holistic, quality service experience. The Service Designer will collaborate with staffers to improve customer experiences, incubate new services, and cultivate a human-centered design culture and capability across the Library.


    When we presented the job description to Jim, he was very excited. “I’ve been wanting a position like this for a long time, and I didn’t know it had a name.” (No, we didn’t take credit for coining “Service Design”.)

    The key shift in perspective for some staff will be that the physical Library and the digital Library are not separate entities, and are not cared for by separate staff. They are (or should be) inextricably linked and have broadly shared ownership.

    During the interview process, all candidates will do a short presentation to which all Library staff will be invited. We (the search committee: Michele, Kemi, Jon, Jim, and I) hope you will attend and we hope you are as excited about the possibilities here as we are.

    • Chris Shaffer

      Christopher Shaffer 1:10 pm on January 3, 2018 Permalink | Log in to Reply

      I’m excited too! Much like the dropping of “e” from “e-journals” in recognition of the fact that the divide between print and electronic is artificial, this is a move toward recognizing that people who interact with the library do so in multiple formats, and they shouldn’t be considered in isolation.

  • Michele Mizejewski

    Michele Mizejewski 8:45 am on January 2, 2018 Permalink |

    Summon: Beta-no-longer! 

    On January 8, 2018 Summon will become our main search, and the current multi-box version will be retired.

    Summon and Our Collections

    Connecting all our collections/subscriptions to the back end of Summon presented more challenges than anticipated. There are some issues that will remain until UCSF does data restructuring for our collections, and while that is on the roadmap, it will not be soon. These aren’t dealbreakers though — just things of which to be aware.

    For example, books are unified into one record when we have multiple formats.

    book/ebook record

    The same is not true for journals, which can sometimes cause unexpected results in the Summon display. In the UCSF catalog, we already have a single record showing both online and print versions of a given journal title. Summon does not expect this and cannot handle it in the same way as book/ebook. Instead, users will see a link for Journal: Check Availability, and clicking that will reveal all formats.

    journal display in Summon

    Please be aware of issues like this, but note that for the majority of user searches, Summon should perform well.

    Reporting Problems

    If you or a user see a problem with Summon, please report it using the Zendesk Contact form. Depending on the issue, it could be for Books/Journals/Catalogs, Research Help, or Problems with the Site. Make your best guess and we can redirect the ticket if needed. This will help us address anything internal that we can improve and get tickets open ASAP with Summon when necessary.

    Summon In Context

    Remember that Summon is not PubMed — one does not replace the other. We still offer direct access to search databases and journals for users that prefer that instead of the broad starting point provided by Summon. Here are a few tips to keep in mind:

    The links at the top right in Summon will provide a way to give feedback or to reach a UCSF Library expert with a question. Note that the Build Better Searches link provides all the advanced searching techniques that work in Summon.

    Summon top links

    Summon Cons

    • No saved searches that can be combined/re-used (PubMed feature)
    • No extensive synonym searching (PubMed feature)
    • No PMID searching This does work. We need to verify how consistently.

    Summon Pros

    • Simple starting point
    • Much better for interdisciplinary searches
    • Searches full text, so results are sometimes better
    • Some users will prefer the unified interface and filters

    Thank you!

    Thank you to all staff members who explored the interface and gave your feedback and suggestions. It has resulted in an improved search experience for our users. Big thanks to Susan and Alan for all their work on the Collections side, and also a shout-out to the recently departed Tab who was key to getting user input and improving the user interface.

    • Michele Mizejewski

      Michele Mizejewski 3:09 pm on January 9, 2018 Permalink | Log in to Reply

      Note that the journal display example has been updated from the original for more clarity. Thanks to Anneliese for pointing out the confusion.

  • Michele Mizejewski

    Michele Mizejewski 5:09 pm on December 21, 2017 Permalink |

    Summon: New Features 

    Summon has added a few new features since you all gave your initial feedback, and I wanted to call attention to them.

    Persistent Filters

    Like PubMed and many other search interfaces, Summon’s filters are persistent. That is, they stay set for all your searches until you change/clear them. For example, I can run a search for acl tear prevention and apply a few filters to narrow my results.

    filters applied

    If I decide to change my search to acl surgery, the filters are still in place.

    new search, same filters

    In the past, the only way to remove the filters was to click Clear Filters. Doing so keeps the search terms, but the number of results tends to go way up.

    ways to clear filters

    NEW: Summon has now added a New Search link. Clicking that clears all filters and search terms and gives the user a clean slate when they want that. Try both methods yourself, so you’ll be familiar.

    Searching Within Journals

    Summon really shines for article searches, since it can search full text for many things and get very specific. Although we still offer the Online Journals search through CDL, users may sometimes search for a journal title in Summon. For many journals (Summon seems to be adding them all the time) the user will now be offered the ability to search just within that journal.

    search within

    NEW: When available, a journal title search like American Journal of Psychiatry will generate the prompt Search within american journal of psychiatry? Summon realizes that the user generally wants articles within that journal — not just a record for the journal, itself. If the user clicks that prompt, they can run a search and get only results from within that journal.

    journal search results

    Filters on the left can still be applied to these results within the journal. Clicking Clear next to the journal title removes the narrow search and shows results for the same search terms beyond that one title. And as with any search, clicking New Search now wipes everything clean.

    Give these new features a try, so you’ll be ready when Summon goes live on January 8, 2018. More details soon…

    • Julia Kochi

      Julia Kochi 10:17 am on December 22, 2017 Permalink | Log in to Reply

      Big thumbs up for the new feature to search within a journal!

  • Susan Boone

    Susan Boone 10:36 am on December 15, 2017 Permalink |  

    David MacFarland Retires December 22 

    David is leaving us for a well-earned retirement.

    David had been the Operations Manager at the UC Berkeley Anthropology Library when he came to work here in 2011. He brought ten years of library technical services experience including heading the UCB periodicals check-in unit which processed over 25,000 subscriptions.

    Of the many things David accomplished in Collection Management, he particularly enjoyed working on the Copyright Review Management System (CRMS) project which made determinations of whether English-language books are in the public domain. This impacts whether a title in HathiTrust is available as limited/search only or full view and fully accessible online. When Kristina Eden from the University of Michigan Copyright Office visited in 2015, she had high praise for David. Since he began working on the project in 2012, he had completed over 10,000 reviews for copyright status with a rate of 97% valid reviews. Based on David’s work in the CRMS, over 4,500 titles have been released as a part of Public Domain access in HathiTrust.

    What you may not know is David earned a Master of Music in Voice from Eastman School of Music. His favorite operas are La Bohème and La Traviata. His favorite role was Count Almaviva from The Barber of Seville.

    David is looking forward to not having to shave and possibly joining the Barbary Coast Cloggers.

    Happy retirement, David! I wish you all the joy that you can wish.

    • Shauna Hannibal

      Shauna Hannibal 10:39 am on December 15, 2017 Permalink | Log in to Reply

      We are going to miss having you around here so much, David! Congrats on your retirement!

    • Sarah McClung

      Sarah McClung 10:40 am on December 15, 2017 Permalink | Log in to Reply

      I’ve very much enjoyed getting to know you and working alongside of you, David. Wishing you all the best in your retirement!

    • Jim Munson

      Jim Munson 11:39 am on December 15, 2017 Permalink | Log in to Reply

      Best wishes, David! And I think you still owe us an aria or two …

    • Alan Daniel

      Alan Daniel 11:40 am on December 15, 2017 Permalink | Log in to Reply

      David, you made working in technical services much more enjoyable over six years.

    • Kemi Amin

      Kemi Amin 2:19 pm on December 15, 2017 Permalink | Log in to Reply

      Always ready to help and greet you with a smile. Congrats David!

    • Chris Shaffer

      Christopher Shaffer 12:32 pm on December 16, 2017 Permalink | Log in to Reply

      You will be missed! 4,500 titles in the public domain is no small feat.

    • Julia Kochi

      Julia Kochi 10:19 am on December 22, 2017 Permalink | Log in to Reply

      Wishing you the best in your retirement! Your smile and rotating art gallery will be missed.

  • Gail Persily

    Gail Persily 2:29 pm on December 14, 2017 Permalink |  

    Kaori Takes New Role at UCSF 

    Kaori Keller, from the Learning Tech team, has taken a new job at UCSF School of Nursing, which starts January 2! She will be the instructional designer on a team that is launching a new online Doctor of Nursing Practice (DNP). The DNP initiative has been in the making for many years, and Kaori will surely be instrumental in bringing the idea into reality. I am very pleased that Kaori will have this opportunity to pursue her interests in instructional design.


    Kaori has been a key contributor in the Tech Commons, frequently on the Zendesk leaderboard. Luckily, she will remain a member of the UCSF ed tech community and we will continue to collaborate and learn from her experiences with the online DNP. She promises us we will see her often, when she comes to the Tech Commons to use the tools there and participates in ed tech meetings and events.

    Kaori’s last day at the Library will be next Friday, December 22. Please join me in wishing Kaori good luck in the School of Nursing.

    • Michele Mizejewski

      Michele Mizejewski 2:43 pm on December 14, 2017 Permalink | Log in to Reply

      Congratulations Kaori!

    • Tab McDaniel

      Tab McDaniel 2:50 pm on December 14, 2017 Permalink | Log in to Reply

      Congrats Kaori! Best of luck!

      • Kaori Keller 11:08 am on December 15, 2017 Permalink | Log in to Reply

        Thank you, Tab! Best of luck to you, too in Spain!

    • Kaori Keller 11:14 am on December 15, 2017 Permalink | Log in to Reply

      I have nothing but positive experiences working as a part of the LTG. I am sad to leave this wonderful place but I hope to stay connected with the Library team and hope to see many of you around! Thank you so much for all your help and support!

    • Kemi Amin

      Kemi Amin 2:21 pm on December 15, 2017 Permalink | Log in to Reply

      You will be missed Kaori. Congrats to you and best wishes.

  • Jim Munson

    Jim Munson 12:32 pm on December 6, 2017 Permalink |  

    10 Questions with Apologies to Bernard Pivot & James Lipton 

    This month’s respondent is Rich Trott, our longtime Director of Academic Info Systems. He’s such a shy & retiring type, let’s see if we can coax him out of his shell a bit …

    Q: Where were you born?
    A: Neptune… Or more specifically, Jersey Shore Medical Center in Neptune, New Jersey. (By the way, is this some kind of phishing scam? Are questions 2-10 going to be about my first pet’s name, the make and model of my first car, and my father’s middle name?)

    Q: What was your favorite subject in school?
    A: Physics in high school. The teacher was amazing and had hygiene challenges. So it was an engaging class with lots of great material to learn, but also provided ample fodder for bratty adolescents with not-fully-developed senses of empathy to make dandruff jokes out of the instructor’s earshot.

    Q: What was your least favorite subject in school?
    A: Chemistry in high school. The topic should have been fascinating to me but the instructor was dull.

    Q: What was your first job?
    A: Summer day camp counselor. I was in 9th grade and utterly unqualified.

    Q: What is your favorite sound?
    A: My daughter giggling at Strong Bad singing “The System Is Down”.

    Q: What is your least favorite sound?
    A: Low brass being played out of tune.

    Q: What did you say the last time you stubbed your toe?
    A: My toes don’t stub.

    Q: What profession other than your own would you most like to attempt?
    A: Musician of some kind. Maybe a film scorer. Or a jingle writer. Or a gruff weathered studio type who says things that get quoted by others in humorous anecdotes on episodes of VH-1’s Behind The Music.

    Q: What food couldn’t you live without?
    A: Yes.

    Q: Where in the world would you most like to visit, but have never been?
    A: Iceland.

  • Susan Boone

    Susan Boone 4:36 pm on December 5, 2017 Permalink |  

    Diversity Statement added to the Library’s Web Pages 

    As a first step toward ensuring that the Library’s diversity and inclusion values are reflected in our policies, processes, and communication, the D&I Work Group has drafted a statement and broad set of goals for acting on those values.

    On the About the Library page, our Mission, Vision, and Values are followed by our Commitment to Diversity:

    We commit to building a diverse and inclusive Library as a means of promoting health equality and counteracting historic and current systems of oppression.

    It links to a draft of a new Diversity and Inclusion page outlining how we picture putting these ideals into practice.

    Do you have additional ideas and thoughts? Edits which would make what we’ve drafted more effective or meaningful? Please let any member of the D&I Work Group know. The Diversity and Inclusion page is meant to be updated and revised as we progress in our efforts.

    Work Group meetings are open to all staff. The next meeting is scheduled for Tuesday, December 19, at 2pm, in room 119.

    D&I Work Group
    Ariel Deardorff
    Gail Persily
    Joanna Kang
    Stephen Kiyoi
    Susan Boone

  • Tab McDaniel

    Tab McDaniel 9:30 am on December 1, 2017 Permalink |  

    Making it Easy to Find the Right Library Space 

    The web team is excited to share our new library spaces page, scheduled to launch next Friday, December 8th.

    The new design brings our find a study space and find a computer lab information together, rather than repeating information across two different pages as we do now. This update makes it easier for our patrons to get a complete picture of our resources.

    The change we’re most proud of is the new filtering tool. The most sought-after information — noise levels, computers and peripherals, reservable rooms, and location — are now buttons that our patrons can use to quickly find the right space with the right equipment.

    New Computer Labs & Study Spaces filters

    As with all things on the website, the new page is a work-in-progress, and subject to improvements based on analytics and user feedback.

    Speaking of feedback, we’d love to hear from you before next Friday’s launch. Play around on the new page and let us know if you find any bad information, broken links, wonky behavior, or if you have ideas for how to make the page better. Feel free to leave comments below, send us an email, or ping us in the #website channel in Slack.

    • Sean Mcclelland 9:58 am on December 1, 2017 Permalink | Log in to Reply

      Looks good! I don’t understand what a “considerate” space is, though, and how it’s different from “quiet.”

      • Tab McDaniel

        Tab McDaniel 10:35 am on December 1, 2017 Permalink | Log in to Reply

        Good point, Sean. We were concerned about that as well. We asked our testers (students, the main users of Library space) to define those terms for us. I was mildly surprised that 10/10 understood the difference between considerate (occasional, low-voiced talking but no ongoing conversation) and quiet. Interestingly, ‘interactive’ was less easily understood than ‘collaborative’, so we switched to that term for ‘feel free to make noise’. We link to the precise definitions in the table:

    • Gail Persily

      Gail Persily 12:43 pm on December 1, 2017 Permalink | Log in to Reply

      Great new page! I was wondering about the decision to set up the filters to be “and” instead of “or”. By that I mean, if I select both ‘quiet’ and ‘considerate’ I get no results because it is only filtering for things that have both of those attributes.

      Is this something you looked at in user testing? Or still playing with?

      • Tab McDaniel

        Tab McDaniel 1:12 pm on December 1, 2017 Permalink | Log in to Reply

        Thanks for that question, Gail.

        We’re limited to AND filtering because of development restrictions. Right now, we don’t have the devpower to build a custom solution, so we used existing WordPress plugins and a sprinkling of dev magic from Stefan to get as far as we’ve gotten. Out-of-the-box we could only select one filter at a time.

        We think it’s worth users having to back themselves out of a ‘no results’ filter set to gain multi-filter functionality.

    • Ariel Deardorff

      Ariel Deardorff 3:48 pm on December 1, 2017 Permalink | Log in to Reply

      Very cool!

    • Andres Panado

      Andres Panado 9:22 am on December 4, 2017 Permalink | Log in to Reply


      Maybe I may have missed the “Noise” policy…but it’s nice to know that feature is added to the filter and it directs folks to that page.

      It would also be great if “Considerate Study” stickers are placed on the doors of the group study rooms. I sometimes would pass by the study room on the 4th floor and would hear students inside laughing and talking so loudly that others outside could easily hear their conversations.

      • Tab McDaniel

        Tab McDaniel 8:30 am on December 5, 2017 Permalink | Log in to Reply

        Good eye, Andy. The Noise page is new; adding ‘noise level’ information to the new Computer Labs & Study Spaces page meant we needed to define our terms for users seeking clarity. As for stickers … Kemi and Kirk are working on new signage, but I don’t know what the rollout looks like.

  • Richard Trott 11:44 am on November 30, 2017 Permalink |  

    Campus STAR Spot Awards 2017-2018 

    Please consider nominating a eligible staff members (see eligibility list) for a $1,000 STAR Spot Award.

    What is a STAR Spot Award?

    • Cash awards designed to recognize significant employee achievements and contributions for a specific project or task over a relatively short period.
    • To recognize achievements and work performed July 2017 through June 2018.
    • Nominations are open now!

    How does the nomination process work? 

    • Complete Section A of this brief form and send it to the nominee’s supervisor (included in the eligibility list).
    •  In addition to nominating Library staff,  you can also nominate people who work in the Library but report to a different department and/or people from other departments.
    • Supervisors will need to complete some additional administrative data and approve the form for submission.
    • A Review Team (Gail, Julia, Rich) will review nominations and ensure they comply with all policies and then finalize the award.

    So take a few moments and submit a nomination to recognize a colleague’s noteworthy contribution!

    Important Links:

  • Shauna Hannibal

    Shauna Hannibal 10:52 am on November 27, 2017 Permalink |  

    My debut poetry collection, HANNIBAL, out now 

    Hello dear colleagues, I’m excited to share with you that my debut collection of poetry, HANNIBAL, is out now from Forklift Books. Andy had kindly offered to post this news for me, however between the mini book tour I just completed, and his mini vacation, I thought I’d send this out myself since I’m having a book launch this Wednesday November 29, 7pm @ the Octopus Literary Salon in Oakland. Will post link to the Facebook event page in comments. Thanks everyone for your support over the years. I’m learning it’s never too late to accomplish things you want to accomplish in life.

    • Shauna Hannibal

      Shauna Hannibal 10:53 am on November 27, 2017 Permalink | Log in to Reply

      here’s the link to the book launch event page:

    • Sarah McClung

      Sarah McClung 10:55 am on November 27, 2017 Permalink | Log in to Reply

      Congratulations, Shauna! We’ve ordered a copy for our popular reading collection, so everyone can check out your wonderful accomplishment!

    • Jason Hedrick 10:57 am on November 27, 2017 Permalink | Log in to Reply

      Wow! So awesome, Shauna! So inspiring! Can’t wait to check it out! Congratulations and keep at it!

    • Gail Persily

      Gail Persily 11:00 am on November 27, 2017 Permalink | Log in to Reply

      Congratulations! That is super exciting. Can’t wait to check it out (library pun).

    • Tab McDaniel

      Tab McDaniel 11:06 am on November 27, 2017 Permalink | Log in to Reply

      Wow Shauna! A published author! This is amazing and so inspiring. Congratulations!

    • Jim Munson

      Jim Munson 12:27 pm on November 27, 2017 Permalink | Log in to Reply

      That is just so exciting! Couldn’t be happier for you.

    • Susan Boone

      Susan Boone 2:08 pm on November 27, 2017 Permalink | Log in to Reply

      Yay, Shauna! Can’t wait to read your work!

      • Shauna Hannibal

        Shauna Hannibal 2:16 pm on November 27, 2017 Permalink | Log in to Reply

        thanks so much, Susan! and thanks again for ordering the book for Popular Reading!

    • Charles Macquarie

      Charles Macquarie 8:23 am on November 28, 2017 Permalink | Log in to Reply

      Wow cool congrats Shauna! Look forward to checking it out.

    • Alan Daniel

      Alan Daniel 2:57 pm on November 28, 2017 Permalink | Log in to Reply

      Looking forward to having my copy signed by you. I have been able to read through the collection twice, and I have some questions.

      • Shauna Hannibal

        Shauna Hannibal 9:24 am on November 29, 2017 Permalink | Log in to Reply

        thanks so much, Alan! I’ll of course sign it and do my best to answer questions! 🙂

  • Kemi Amin

    Kemi Amin 10:00 am on November 17, 2017 Permalink |  

    FAQ: Parnassus Library Entrance Redesign 

    We have compiled a running list of frequently asked questions that we have answered regarding the Parnassus Library Entrance Redesign Project. You will find a living FAQ document that will be updated with information regularly in this Box folder. You can always add any additional questions and/or feedback in the comments section of this post or at the bottom of the FAQ Box document. You can also email me or talk to your supervisor.


    Q: Why is this project happening? 
    • The Library is committed to maximizing the UCSF community’s ability to learn, work, and collaborate with minimal distraction
    • Unfortunately, full access to the Library for the general public has led to a consistent and increasing number of disturbing activity that have caused significant concern for Library staff, UCSF students, and other UCSF users
    • Take measures within our control to ensure the safety of Library staff and the UCSF community
    • Responding to student needs by providing expanded 24/7 collaborative space
    Q: What is happening?
    • The Parnassus Library will have expanded hours for UCSF students, faculty, and staff, while the five floors of the Library will no longer be physically accessible to the public
    • The public will have daytime access to the Hearst Room
    • Hours will change – all five floors of the Library will be available for UCSF patrons only during daytime hours and the 3rd floor will transition into a 24/7 space for UCSF students, faculty, and staff
    • All UCSF affiliates will need their badges to enter the building
    • We will do our best to accommodate exceptions (UCSF patients, event attendees, students from other UC campuses, etc.), but anyone outside of the limited exceptions will no longer have access to the physical space
    Q: What will be the new Library hours?
    • We expect that the Library will close a little earlier, but we are not yet sure what the new hours will be. We do know that the Hearst Room will open to the public during daytime hours only and the 3rd floor will be the new 24/7 space for the UCSF community
    Q: When is this project happening? 
    • A timeline for this project is yet to be determined, but we do know that work will start within the next year
    Q: Will there be any other changes in service to the public outside of the physical space?
    • We will do our best to ensure that service to the public will remain intact and find ways to improve service
    Q: We are a public institution, don’t we have an obligation to be open to the public?
    • We are obligated to make our materials available to the publiwhich we will continue to do
    Q: Will the public have access to the cafe?
    • No, however, the majority of Caffe Central customers are UCSF affiliated
  • Ariel Deardorff

    Ariel Deardorff 9:49 am on November 7, 2017 Permalink |  

    What is the Assessment Committee up to these days? 

    Hi Everyone!

    As part of our ongoing efforts to build a Culture of Assessment in the Library, the Assessment Committee thought we would share what we are working on this year.

    We have three main goals for this year (Sept-Aug):

    Goal 1: Decide whether the OKR (Objectives and Key Results) model of planning is appropriate for Library-wide use

    • Test OKRs with 3 Library teams
    • Evaluate team experience and produce recommendation for Leadership team

    Goal 2: Streamline Library Data collection and storage

    • Decide which Library data no longer needs to be collected
    • Build a Library data mart and recruit data from at least 3 teams/areas of the Library

    Goal 3: Share assessment knowledge with the rest of the Library

    • Work with at least two Library departments on assessment strategies/projects
    • Post assessment activities to the Library Staff blog once per quarter
    • Share assessment updates at 2+ Library Staff meetings
     If any of these projects sound interesting or you have feedback or questions you can ask me or any member of the Assessment team (Ariel, Jim, Polina, Sarah, Kemi, Eric, Michele, Kirk, Stephen).
    We look forward to sharing our work and results with you!
  • Jill Barr-Walker 8:36 am on November 7, 2017 Permalink |  

    Visit to Berkeley Libraries 

    Last week, as part of a LAUC SF-organized initiative, UCSF Library staff visited UC Berkeley Libraries to meet colleagues, learn more about library services and spaces, and share ideas.

    Six intrepid library staff members braved Muni, BART, and surprisingly long walks across the beautiful Berkeley campus to four libraries. We learned about the libraries’ unique services to students and faculty in optometry, engineering, life sciences, and public health. Our colleagues at Berkeley are doing great work and the libraries were full of people on a Friday afternoon (the Engineering Library received 400,000 visits last year!). But it wasn’t all serious library business– we learned many fun facts during our visit:

    • The Engineering library contains a REST Zone: an area designed for overworked students to take a break.
    • The Optometry Library’s collections include unique items like yearbooks and Snoopy prints.
    • The Biosciences & Natural Resources Library contains two dinosaurs: a triceratops skull and a card catalog.
    • The Public Health Library serves several unique populations, including California Department of Public Health staff and students in the online MPH program.
    • Berkeley Libraries sponsors an art lending program: students, faculty & staff can borrow framed prints to hang in their offices.


    LAUC is planning to organize more local library visits (+ happy hours) throughout the year and we encourage all UCSF Library staff to join! Some potential ideas for places to visit are the Federal Reserve Bank, the Internet Archive, Stanford, and SJSU. All ideas are welcome– please share your thoughts!

    Pamela and Kenneth Fong Optometry and Health Sciences Library, led by Jeff Loo

    Kresge Engineering Library, led by Brian Quigley

    Marian Koshland Bioscience & Natural Resources Library, led by Elliott Smith

    Sheldon Margen Public Health Library, led by Debbie Jan & Michael Sholinbeck

    • Julia Kochi

      Julia Kochi 10:14 am on November 7, 2017 Permalink | Log in to Reply

      So sorry I missed it. It looks like it was great fun! Maybe Cal Academy as a potential visit. I know they have a library/librarian there.

      • Sarah McClung

        Sarah McClung 11:42 am on November 13, 2017 Permalink | Log in to Reply

        Ariel and I have connections at Cal Academy- I bet we could get this organized!

    • Charles Macquarie

      Charles Macquarie 10:33 am on November 7, 2017 Permalink | Log in to Reply

      Bummed I couldn’t join! Glad you had fun.

  • Richard Trott 9:00 am on November 6, 2017 Permalink |  

    Farewell, Tab McDaniel! 

    Good news: Tab McDaniel is moving to Barcelona at the end of the year!

    Bad news: That means she won’t be working for the UCSF Library anymore!

    Tab came to the Library at the end of 2013 to drive the user experience (UX) implementation for the Industry Documents Library (IDL) rewrite. It was immediately apparent that she possessed talents that we would be foolish not to tap. When her IDL work was winding down, we hired her to focus on the general Library web properties, especially the main Library website.

    Tab has been instrumental in the IDL relaunch, the main Library website relaunch, the current Summon pilot, and the Zendesk implementation. She has brought a heavy focus on our users to our approach to our websites and spaces. In particular, she greatly expanded our user testing practices and vastly increased how much user testing we did. She also handled the consolidation and interpretation of most of our analytics.

    Tab’s last day will be on or around Friday, December 15. We’ll be saying our farewells to her that evening at Social Kitchen & Brewery on 9th Avenue starting at 5:30 PM.

    Thank you for everything, Tab!

    • Lisa Leiva 9:13 am on November 6, 2017 Permalink | Log in to Reply

      Tab, I am sad that you will be leaving us but so excited for your future in Barcelona! Amazing!

    • Julia Kochi

      Julia Kochi 9:38 am on November 6, 2017 Permalink | Log in to Reply

      Congratulations! Though I’m sad you’re leaving, what grand adventures await you in Barcelona!

    • Tab McDaniel

      Tab McDaniel 10:09 am on November 6, 2017 Permalink | Log in to Reply

      Thanks Julia, Lisa. Interesting times ahead ….

    • Min-Lin Fang

      Min-Lin Fang 11:28 am on November 6, 2017 Permalink | Log in to Reply

      What a life-changing experience you will have! Congratulations!

    • Jason Hedrick 1:57 pm on November 6, 2017 Permalink | Log in to Reply

      Congratulations Tab! Sad to see you go, but LOVE where you’re going! Not unlike yourself, Barcelona RULES!!! (But you already know that!) Good luck and I can’t wait to visit you out there!

    • Aira Lipson 3:27 pm on November 6, 2017 Permalink | Log in to Reply

      Congratulations Tab. What an exciting adventure!

    • Shauna Hannibal

      Shauna Hannibal 9:20 am on November 7, 2017 Permalink | Log in to Reply

      wow! how fantastic! and sad for us. Congrats, Tab!

    • Charles Macquarie

      Charles Macquarie 10:21 am on November 7, 2017 Permalink | Log in to Reply

      We will miss you so much Tab!! But you would sure be heading to worse places, so cheers for this fabulous move.

    • Kemi Amin

      Kemi Amin 2:41 pm on November 7, 2017 Permalink | Log in to Reply

      My cubicle buddy is leaving! Who will hear and respond to my random work noises, like “ugh” and “ack” and “ahhh”?!

      All the best to you on your new journey Tab. Learned a ton working with you and thoroughly enjoyed our over-the-wall exchanges.

    • Sarah McClung

      Sarah McClung 9:55 am on November 13, 2017 Permalink | Log in to Reply

      I will miss our Muni run ins and our great chats, Tab! Wishing you all the best!

    • Tab McDaniel

      Tab McDaniel 3:14 pm on November 29, 2017 Permalink | Log in to Reply

      Aww! Thanks everybody for your kind wishes. I’ve really enjoyed my time at the Library, and getting to work with such a great group of folks. If you find yourself in Barcelona ….

  • Jim Munson

    Jim Munson 11:50 am on November 1, 2017 Permalink |  

    Ten Questions with Apologies to Bernard Pivot & James Lipton 

    This month’s respondent is Rachel Taketa, our intrepid archivist for the Industry Documents Library. (Um, that’s her in the middle.)

    Q: Where were you born?
    A: Good old San Francisco

    Q: What was your favorite subject in school?
    A: History

    Q: What was your least favorite subject in school?
    A: Algebra, Chemistry, Trig, PE

    Q: What was your first job?
    A: First unofficial job was at 13 selling makeup at “sidewalk sales” on 22nd and Mission for a beauty products place called The Face Place – pretty funny job for someone that still can’t put makeup on correctly. First official job was selling shoes on 9th and Irving at a shop called the Athletic Shoe Factory – kicking off my shoe obsession but definitely killing any retail aspirations I might have had.

    Q: What is your favorite sound?
    A: Birds and the breeze in the early morning when I’m backpacking

    Q: What is your least favorite sound?
    A: Right now, it’s my son practicing his recorder in the backseat of the car on the way home from work/school.

    Q: What did you say the last time you stubbed your toe?
    A: Rhymes with luck …

    Q: What profession other than your own would you most like to attempt?
    A: Archaeologist, investigative journalist, best-selling author, band manager, real estate mogul, movie critic…

    Q: What food couldn’t you live without?
    A: Ice Cream.

    Q: Where in the world would you most like to visit, but have never been?
    A: New Zealand, Montreal, France, Spain, Italy, Africa, Netherlands… too hard to choose one place! I need to do a World Tour.

  • Jill Barr-Walker 3:01 pm on October 25, 2017 Permalink |  

    Celebrating National Medical Librarians Month at ZSFG! 

    ZSFG Library held 5 events last week for National Medical Librarians Month– we received 200+ attendees over the week! Thanks to Iesha, Dylan, and Griffin who helped spread the word about our library & archives services to clinicians, researchers, and staff at ZSFG! (And special thanks to Ned who staffed the library when everyone was at the events!)

    Pictured below:
    • Iesha Nevels and Rosendo Alvarez, a senior clerk at ZSFG’s Opiate Treatment Outpatient Program, making buttons
    • Dylan Romero talking with ZSFG staff members about the Makers Lab as someone prepares to spin the raffle wheel
    • Jill Barr-Walker demonstrating MedlinePlus to a ZSFG medical records specialist
    • A card Jill received from a ZSFG family & community medicine research team
    • A flyer advertising the events at ZSFG celebrating National Medical Librarians Month
    “I love that library so much. It’s my calm on the storm at Z. The lady who works the desk [Iesha] is an angel to me and others!”  —a faculty member in the HIV/AIDS Division, received in response to the event announcement last week
    • Charles Macquarie

      Charles Macquarie 4:27 pm on November 1, 2017 Permalink | Log in to Reply

      Hooray! I didn’t even know there was such a thing as National Medical Librarians Month but now I do and I’ll never forget it!

  • Gail Persily

    Gail Persily 8:28 am on October 23, 2017 Permalink |  

    The Library Diversity and Inclusion Report is Available! 

    Thank you to all who participated in activities during Kawanna Bright’s visit to gather information and help us assess the Library’s diversity and inclusion environment. Based on the information she gathered via the staff focus groups and climate survey, Kawanna was able to put together a report with recommendations to advance diversity and inclusion in the Library. We’d like to share it with you and get your observations and feedback. Join us for an informal round table discussion on November 1 – details below.

    Overall, the report concluded that the Library is in an excellent position to make significant progress in diversity and inclusion efforts. Kawanna noted several strengths in our organization: a strong organizational mindset for discussing D&I, organizational open-mindedness, ideal timing for addressing D&I, and a positive D&I climate. In terms of weaknesses, Kawanna identified a lack of formal structures around D&I efforts, organizational silos, and lack of resources and staff training related to diversity and inclusion.

    In the report, Kawanna offers 19 recommendations for actions to consider taking. Of these recommendations, the Diversity and Inclusion Working Group (DIWG) has chosen 3 objectives to focus on in the coming year. We expect the Library and DIWG will engage in other activities, but we want to focus our resources in these 3 areas to start, and then build on these in the coming years.

    The DIWG chose these 3 main objectives:

    Objective 1: Define the Library’s Diversity and Inclusion values and ensure they are reflected in policies, processes, and communication.

    The DIWG is now an official working group with a charge and structure. We will work to incorporate diversity and inclusion language into Library communications and create a structure for ongoing auditing and assessment of diversity efforts in the Library.

    Objectives 2: Implement clear and standardized hiring practices that incorporate best practices in recruiting diverse talent

    When hiring, we all want to do the best job we can to recruit diverse candidates and use processes that are inclusive and welcoming. Our plan is to research best practices, borrow from other UCSF colleagues who have addressed these issues, and implement and assess new practices for the Library.

    Objective 3: Offer opportunities for Library staff to engage with diversity and inclusion

    We will be working with the Office of Diversity and Outreach to offer staff training, starting with microagression training. In addition, we want to make sure staff are aware of resources available to them if they need help with a discrimination issue.

    Want to learn more or share your thoughts? Please come to an informal round table on Wednesday, November 1, 9-10am in CL201 to discuss the full report and share ideas and suggestions for tackling these objectives. You can also add comments to this blog post or contact any of the members of the working group to share your thoughts privately.

    We look forward to hearing from you!

    The DI Work Group – Jill Barr-Walker, Susan Boone, Ariel Deardorff, Joanna Kang, Stephen Kiyoi (co-chair), Gail Persily (co-chair)

    Read Kawanna’s full report.


  • Anneliese Taylor

    Anneliese Taylor 11:16 pm on October 22, 2017 Permalink |  

    Open Access Week activities 

    It’s Open Access Week this week, and you’re invited to participate! Even Stephen Hawking is celebrating OA Week, by making his 1966 doctoral thesis OA. Here’s what’s going on at and near UCSF:

    1. “Open in order to…”is the theme for this year’s OA Week, and we’re running a campaign to get people’s contributions as to why open is important to them, library staff included! To participate, fill out the form.
    2. Ariel and I will be at the Information Table on Tuesday in Medical Sciences Lobby from 11:30 – 1:00. Please stop by for all sorts of OA goodies.
    3. eScholarship just soft-launched a brand new interface. Check it out – it looks fantastic! See also the UCSF campus page. We have some leeway over what displays on that space, so send me feedback and suggestions. Coming soon is a widget for Twitter feeds.
    4. Our friends at PLOS are hosting an open house on Wednesday, October 25 from 5:30 – 8 pm with snacks and beverages. They’ll be doing office tours where you can meet journal editors and other staff, as well as an open mike Poetry Slam on the OA Week theme. It’s always a good time with PLOS, so do come!
    5. The Future of Scholarly Publishing panel event & reception is taking place November 27, and is open to everyone. It will also be recorded and simulcast.

    For a taste of what’s taking place outside of UCSF:

    • Lever Press is sponsoring a webinar on Tuesday at 1 pm about OA initiatives for scholarly books
    • SPARC and the World Bank will have a livestreamed event on Thursday at 11 am on how openness contributes to ending extreme poverty
    • See what the rest of UC has going on
  • Kemi Amin

    Kemi Amin 9:34 am on October 9, 2017 Permalink |  

    Library Brand Training 

    The Library brand materials are a collection of media used to signify and promote the brand and support the marketing of services and resources. It is the tangible evidence of our brand within UCSF and designed in alignment with the Library’s core values and personality.

    I have been working on refining the UCSF Brand Identity to fit the specific needs of the UCSF Library. All of these materials have been stored in a Box folder titled UCSF Library Brand Materials for staff communication and marketing needs.

    Please join me at the Parnassus Library for a series of brand training sessions to guide you through this communications resource for staff. From logos to photography to posters, and more – each session will be a one hour focus on how to access, use, and deliver each element. This first round of series will be offered during the month of November and will also be repeated throughout 2018.

    Sign-up below!

    Tuesday, November 7, 1- 2 PM | Library Brand Training: Logos, Fonts, Colors, and Photography >

    Tuesday, November 14, 1- 2 PM | Library Brand Training: Flyers and Posters >

    Tuesday, November 21, 1- 2 PM | Library Brand Training: Signage & Word Documents >

    Tuesday, November 28, 1- 2 PM | Library Brand Training: Presentation Slides & Outreach Materials >


  • Gail Persily

    Gail Persily 8:42 am on October 5, 2017 Permalink |  

    Hello Zoom, Bye Bye WebEx 

    I am happy to announce that UCSF has adopted Zoom as a campuswide platform for web/video conferencing. You should have received an email from the campus IT Service Desk announcing the rollout on October 4. Many of you have already been trying it out. As of October all staff can get a full “Pro” Zoom account simply by logging in with your MyAccess credentials.

    To use Zoom, go to and click under Getting Started to log in and instantly create an account. If you already have a Zoom account tied to your UCSF email address, it has automatically been converted to a Pro account. Use the buttons at the top of UCSF’s Zoom page to schedule, join, or host a meeting.

    The IT Service Desk provides support for Zoom, so if you have questions, they can help you. For use of Zoom in classrooms (like we did for the staff meeting last week) Educational Technology Services (ETS) provides support. The website referenced above includes links to video tutorials and training. Also, ETS is offering trainings and demos.

    UCSF IT has not yet announced a date for discontinuing WebEx, but we encourage everyone to convert WebEx meetings to Zoom. The audio and video quality are much better and the interface is easy to learn.

  • Dylan Romero

    Dylan Romero 2:47 pm on October 3, 2017 Permalink |
    Tags: , , , , , , ,   

    Welcome Makers Lab Technician, Jenny Tai! 

    Picture of Jenny Tai

    You may remember that I introduced new Makers Lab staff member Jenny Tai back in April on Off the Shelf. Well, I am excited to announce that Jenny has accepted the Makers Lab Technician position and will be working full-time in the Makers Lab starting this week. Jenny will help ensure the equipment in the Makers Lab is running smoothly and will also support UCSF-maker projects, including the upcoming Mobile Makers Lab service.

    Jenny has already contributed to the Makers Lab in a number of ways. One example is her very popular infographic on Makers Lab usage that was featured on the Library home page this summer.

    Jenny is a great fit for the Makers Lab Technician position with her background in Cognitive Science, Human-Computer Interaction from UC San Diego, where she worked on user experience and wayfinding projects in addition to other maker endeavors as an avid user of UCSD’s makerspace.

    In her spare time Jenny enjoys drawing and design using both traditional and digital media, good sci-fi horror, and being nostalgic over 90’s animation.

    Join me in welcoming Jenny to the Library, this time as the Makers Lab Technician. Jenny will soon be located in the CKM and you will also be able to find her supporting innovative and creative projects in the Makers Lab, so please stop by and say hi!

    Wonder what’s going on in the Makers Lab? Check out a few projects and events from the past few months on Google Photos.

  • Ariel Deardorff

    Ariel Deardorff 11:12 am on September 26, 2017 Permalink |  

    Data Science Initiative – Slides from Staff Meeting 

    Hello Everyone! For those of you that missed out my amazing Data Science Initiative presentation at the staff meeting yesterday I humbly present our presentation slides.

    Have thoughts or want to be involved? Send me an email or hit us up on the #datascience slack channel!


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