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  • Kemi Amin

    Kemi Amin 10:00 am on November 17, 2017 Permalink |  

    FAQ: Parnassus Library Entrance Redesign 

    We have compiled a running list of frequently asked questions that we have answered regarding the Parnassus Library Entrance Redesign Project. You will find a living FAQ document that will be updated with information regularly in this Box folder. You can always add any additional questions and/or feedback in the comments section of this post or at the bottom of the FAQ Box document. You can also email me or talk to your supervisor.


    Q: Why is this project happening? 
    • The Library is committed to maximizing the UCSF community’s ability to learn, work, and collaborate with minimal distraction
    • Unfortunately, full access to the Library for the general public has led to a consistent and increasing number of disturbing activity that have caused significant concern for Library staff, UCSF students, and other UCSF users
    • Take measures within our control to ensure the safety of Library staff and the UCSF community
    • Responding to student needs by providing expanded 24/7 collaborative space
    Q: What is happening?
    • The Parnassus Library will have expanded hours for UCSF students, faculty, and staff, while the five floors of the Library will no longer be physically accessible to the public
    • The public will have daytime access to the Hearst Room
    • Hours will change – all five floors of the Library will be available for UCSF patrons only during daytime hours and the 3rd floor will transition into a 24/7 space for UCSF students, faculty, and staff
    • All UCSF affiliates will need their badges to enter the building
    • We will do our best to accommodate exceptions (UCSF patients, event attendees, students from other UC campuses, etc.), but anyone outside of the limited exceptions will no longer have access to the physical space
    Q: What will be the new Library hours?
    • We expect that the Library will close a little earlier, but we are not yet sure what the new hours will be. We do know that the Hearst Room will open to the public during daytime hours only and the 3rd floor will be the new 24/7 space for the UCSF community
    Q: When is this project happening? 
    • A timeline for this project is yet to be determined, but we do know that work will start within the next year
    Q: Will there be any other changes in service to the public outside of the physical space?
    • We will do our best to ensure that service to the public will remain intact and find ways to improve service
    Q: We are a public institution, don’t we have an obligation to be open to the public?
    • We are obligated to make our materials available to the publiwhich we will continue to do
    Q: Will the public have access to the cafe?
    • No, however, the majority of Caffe Central customers are UCSF affiliated
  • Ariel Deardorff

    Ariel Deardorff 9:49 am on November 7, 2017 Permalink |  

    What is the Assessment Committee up to these days? 

    Hi Everyone!

    As part of our ongoing efforts to build a Culture of Assessment in the Library, the Assessment Committee thought we would share what we are working on this year.

    We have three main goals for this year (Sept-Aug):

    Goal 1: Decide whether the OKR (Objectives and Key Results) model of planning is appropriate for Library-wide use

    • Test OKRs with 3 Library teams
    • Evaluate team experience and produce recommendation for Leadership team

    Goal 2: Streamline Library Data collection and storage

    • Decide which Library data no longer needs to be collected
    • Build a Library data mart and recruit data from at least 3 teams/areas of the Library

    Goal 3: Share assessment knowledge with the rest of the Library

    • Work with at least two Library departments on assessment strategies/projects
    • Post assessment activities to the Library Staff blog once per quarter
    • Share assessment updates at 2+ Library Staff meetings
     If any of these projects sound interesting or you have feedback or questions you can ask me or any member of the Assessment team (Ariel, Jim, Polina, Sarah, Kemi, Eric, Michele, Kirk, Stephen).
    We look forward to sharing our work and results with you!
  • Jill Barr-Walker 8:36 am on November 7, 2017 Permalink |  

    Visit to Berkeley Libraries 

    Last week, as part of a LAUC SF-organized initiative, UCSF Library staff visited UC Berkeley Libraries to meet colleagues, learn more about library services and spaces, and share ideas.

    Six intrepid library staff members braved Muni, BART, and surprisingly long walks across the beautiful Berkeley campus to four libraries. We learned about the libraries’ unique services to students and faculty in optometry, engineering, life sciences, and public health. Our colleagues at Berkeley are doing great work and the libraries were full of people on a Friday afternoon (the Engineering Library received 400,000 visits last year!). But it wasn’t all serious library business– we learned many fun facts during our visit:

    • The Engineering library contains a REST Zone: an area designed for overworked students to take a break.
    • The Optometry Library’s collections include unique items like yearbooks and Snoopy prints.
    • The Biosciences & Natural Resources Library contains two dinosaurs: a triceratops skull and a card catalog.
    • The Public Health Library serves several unique populations, including California Department of Public Health staff and students in the online MPH program.
    • Berkeley Libraries sponsors an art lending program: students, faculty & staff can borrow framed prints to hang in their offices.


    LAUC is planning to organize more local library visits (+ happy hours) throughout the year and we encourage all UCSF Library staff to join! Some potential ideas for places to visit are the Federal Reserve Bank, the Internet Archive, Stanford, and SJSU. All ideas are welcome– please share your thoughts!

    Pamela and Kenneth Fong Optometry and Health Sciences Library, led by Jeff Loo

    Kresge Engineering Library, led by Brian Quigley

    Marian Koshland Bioscience & Natural Resources Library, led by Elliott Smith

    Sheldon Margen Public Health Library, led by Debbie Jan & Michael Sholinbeck

    • Julia Kochi

      Julia Kochi 10:14 am on November 7, 2017 Permalink | Log in to Reply

      So sorry I missed it. It looks like it was great fun! Maybe Cal Academy as a potential visit. I know they have a library/librarian there.

      • Sarah McClung

        Sarah McClung 11:42 am on November 13, 2017 Permalink | Log in to Reply

        Ariel and I have connections at Cal Academy- I bet we could get this organized!

    • Charles Macquarie

      Charles Macquarie 10:33 am on November 7, 2017 Permalink | Log in to Reply

      Bummed I couldn’t join! Glad you had fun.

  • Richard Trott 9:00 am on November 6, 2017 Permalink |  

    Farewell, Tab McDaniel! 

    Good news: Tab McDaniel is moving to Barcelona at the end of the year!

    Bad news: That means she won’t be working for the UCSF Library anymore!

    Tab came to the Library at the end of 2013 to drive the user experience (UX) implementation for the Industry Documents Library (IDL) rewrite. It was immediately apparent that she possessed talents that we would be foolish not to tap. When her IDL work was winding down, we hired her to focus on the general Library web properties, especially the main Library website.

    Tab has been instrumental in the IDL relaunch, the main Library website relaunch, the current Summon pilot, and the Zendesk implementation. She has brought a heavy focus on our users to our approach to our websites and spaces. In particular, she greatly expanded our user testing practices and vastly increased how much user testing we did. She also handled the consolidation and interpretation of most of our analytics.

    Tab’s last day will be on or around Friday, December 15. We’ll be saying our farewells to her that evening at Social Kitchen & Brewery on 9th Avenue starting at 5:30 PM.

    Thank you for everything, Tab!

    • Lisa Leiva 9:13 am on November 6, 2017 Permalink | Log in to Reply

      Tab, I am sad that you will be leaving us but so excited for your future in Barcelona! Amazing!

    • Julia Kochi

      Julia Kochi 9:38 am on November 6, 2017 Permalink | Log in to Reply

      Congratulations! Though I’m sad you’re leaving, what grand adventures await you in Barcelona!

    • Tab McDaniel

      Tab McDaniel 10:09 am on November 6, 2017 Permalink | Log in to Reply

      Thanks Julia, Lisa. Interesting times ahead ….

    • Min-Lin Fang

      Min-Lin Fang 11:28 am on November 6, 2017 Permalink | Log in to Reply

      What a life-changing experience you will have! Congratulations!

    • Jason Hedrick 1:57 pm on November 6, 2017 Permalink | Log in to Reply

      Congratulations Tab! Sad to see you go, but LOVE where you’re going! Not unlike yourself, Barcelona RULES!!! (But you already know that!) Good luck and I can’t wait to visit you out there!

    • Aira Lipson 3:27 pm on November 6, 2017 Permalink | Log in to Reply

      Congratulations Tab. What an exciting adventure!

    • Shauna Hannibal

      Shauna Hannibal 9:20 am on November 7, 2017 Permalink | Log in to Reply

      wow! how fantastic! and sad for us. Congrats, Tab!

    • Charles Macquarie

      Charles Macquarie 10:21 am on November 7, 2017 Permalink | Log in to Reply

      We will miss you so much Tab!! But you would sure be heading to worse places, so cheers for this fabulous move.

    • Kemi Amin

      Kemi Amin 2:41 pm on November 7, 2017 Permalink | Log in to Reply

      My cubicle buddy is leaving! Who will hear and respond to my random work noises, like “ugh” and “ack” and “ahhh”?!

      All the best to you on your new journey Tab. Learned a ton working with you and thoroughly enjoyed our over-the-wall exchanges.

    • Sarah McClung

      Sarah McClung 9:55 am on November 13, 2017 Permalink | Log in to Reply

      I will miss our Muni run ins and our great chats, Tab! Wishing you all the best!

  • Jim Munson

    Jim Munson 11:50 am on November 1, 2017 Permalink |  

    Ten Questions with Apologies to Bernard Pivot & James Lipton 

    This month’s respondent is Rachel Taketa, our intrepid archivist for the Industry Documents Library. (Um, that’s her in the middle.)

    Q: Where were you born?
    A: Good old San Francisco

    Q: What was your favorite subject in school?
    A: History

    Q: What was your least favorite subject in school?
    A: Algebra, Chemistry, Trig, PE

    Q: What was your first job?
    A: First unofficial job was at 13 selling makeup at “sidewalk sales” on 22nd and Mission for a beauty products place called The Face Place – pretty funny job for someone that still can’t put makeup on correctly. First official job was selling shoes on 9th and Irving at a shop called the Athletic Shoe Factory – kicking off my shoe obsession but definitely killing any retail aspirations I might have had.

    Q: What is your favorite sound?
    A: Birds and the breeze in the early morning when I’m backpacking

    Q: What is your least favorite sound?
    A: Right now, it’s my son practicing his recorder in the backseat of the car on the way home from work/school.

    Q: What did you say the last time you stubbed your toe?
    A: Rhymes with luck …

    Q: What profession other than your own would you most like to attempt?
    A: Archaeologist, investigative journalist, best-selling author, band manager, real estate mogul, movie critic…

    Q: What food couldn’t you live without?
    A: Ice Cream.

    Q: Where in the world would you most like to visit, but have never been?
    A: New Zealand, Montreal, France, Spain, Italy, Africa, Netherlands… too hard to choose one place! I need to do a World Tour.

  • Jill Barr-Walker 3:01 pm on October 25, 2017 Permalink |  

    Celebrating National Medical Librarians Month at ZSFG! 

    ZSFG Library held 5 events last week for National Medical Librarians Month– we received 200+ attendees over the week! Thanks to Iesha, Dylan, and Griffin who helped spread the word about our library & archives services to clinicians, researchers, and staff at ZSFG! (And special thanks to Ned who staffed the library when everyone was at the events!)

    Pictured below:
    • Iesha Nevels and Rosendo Alvarez, a senior clerk at ZSFG’s Opiate Treatment Outpatient Program, making buttons
    • Dylan Romero talking with ZSFG staff members about the Makers Lab as someone prepares to spin the raffle wheel
    • Jill Barr-Walker demonstrating MedlinePlus to a ZSFG medical records specialist
    • A card Jill received from a ZSFG family & community medicine research team
    • A flyer advertising the events at ZSFG celebrating National Medical Librarians Month
    “I love that library so much. It’s my calm on the storm at Z. The lady who works the desk [Iesha] is an angel to me and others!”  —a faculty member in the HIV/AIDS Division, received in response to the event announcement last week
    • Charles Macquarie

      Charles Macquarie 4:27 pm on November 1, 2017 Permalink | Log in to Reply

      Hooray! I didn’t even know there was such a thing as National Medical Librarians Month but now I do and I’ll never forget it!

  • Gail Persily

    Gail Persily 8:28 am on October 23, 2017 Permalink |  

    The Library Diversity and Inclusion Report is Available! 

    Thank you to all who participated in activities during Kawanna Bright’s visit to gather information and help us assess the Library’s diversity and inclusion environment. Based on the information she gathered via the staff focus groups and climate survey, Kawanna was able to put together a report with recommendations to advance diversity and inclusion in the Library. We’d like to share it with you and get your observations and feedback. Join us for an informal round table discussion on November 1 – details below.

    Overall, the report concluded that the Library is in an excellent position to make significant progress in diversity and inclusion efforts. Kawanna noted several strengths in our organization: a strong organizational mindset for discussing D&I, organizational open-mindedness, ideal timing for addressing D&I, and a positive D&I climate. In terms of weaknesses, Kawanna identified a lack of formal structures around D&I efforts, organizational silos, and lack of resources and staff training related to diversity and inclusion.

    In the report, Kawanna offers 19 recommendations for actions to consider taking. Of these recommendations, the Diversity and Inclusion Working Group (DIWG) has chosen 3 objectives to focus on in the coming year. We expect the Library and DIWG will engage in other activities, but we want to focus our resources in these 3 areas to start, and then build on these in the coming years.

    The DIWG chose these 3 main objectives:

    Objective 1: Define the Library’s Diversity and Inclusion values and ensure they are reflected in policies, processes, and communication.

    The DIWG is now an official working group with a charge and structure. We will work to incorporate diversity and inclusion language into Library communications and create a structure for ongoing auditing and assessment of diversity efforts in the Library.

    Objectives 2: Implement clear and standardized hiring practices that incorporate best practices in recruiting diverse talent

    When hiring, we all want to do the best job we can to recruit diverse candidates and use processes that are inclusive and welcoming. Our plan is to research best practices, borrow from other UCSF colleagues who have addressed these issues, and implement and assess new practices for the Library.

    Objective 3: Offer opportunities for Library staff to engage with diversity and inclusion

    We will be working with the Office of Diversity and Outreach to offer staff training, starting with microagression training. In addition, we want to make sure staff are aware of resources available to them if they need help with a discrimination issue.

    Want to learn more or share your thoughts? Please come to an informal round table on Wednesday, November 1, 9-10am in CL201 to discuss the full report and share ideas and suggestions for tackling these objectives. You can also add comments to this blog post or contact any of the members of the working group to share your thoughts privately.

    We look forward to hearing from you!

    The DI Work Group – Jill Barr-Walker, Susan Boone, Ariel Deardorff, Joanna Kang, Stephen Kiyoi (co-chair), Gail Persily (co-chair)

    Read Kawanna’s full report.


  • Anneliese Taylor

    Anneliese Taylor 11:16 pm on October 22, 2017 Permalink |  

    Open Access Week activities 

    It’s Open Access Week this week, and you’re invited to participate! Even Stephen Hawking is celebrating OA Week, by making his 1966 doctoral thesis OA. Here’s what’s going on at and near UCSF:

    1. “Open in order to…”is the theme for this year’s OA Week, and we’re running a campaign to get people’s contributions as to why open is important to them, library staff included! To participate, fill out the form.
    2. Ariel and I will be at the Information Table on Tuesday in Medical Sciences Lobby from 11:30 – 1:00. Please stop by for all sorts of OA goodies.
    3. eScholarship just soft-launched a brand new interface. Check it out – it looks fantastic! See also the UCSF campus page. We have some leeway over what displays on that space, so send me feedback and suggestions. Coming soon is a widget for Twitter feeds.
    4. Our friends at PLOS are hosting an open house on Wednesday, October 25 from 5:30 – 8 pm with snacks and beverages. They’ll be doing office tours where you can meet journal editors and other staff, as well as an open mike Poetry Slam on the OA Week theme. It’s always a good time with PLOS, so do come!
    5. The Future of Scholarly Publishing panel event & reception is taking place November 27, and is open to everyone. It will also be recorded and simulcast.

    For a taste of what’s taking place outside of UCSF:

    • Lever Press is sponsoring a webinar on Tuesday at 1 pm about OA initiatives for scholarly books
    • SPARC and the World Bank will have a livestreamed event on Thursday at 11 am on how openness contributes to ending extreme poverty
    • See what the rest of UC has going on
  • Kemi Amin

    Kemi Amin 9:34 am on October 9, 2017 Permalink |  

    Library Brand Training 

    The Library brand materials are a collection of media used to signify and promote the brand and support the marketing of services and resources. It is the tangible evidence of our brand within UCSF and designed in alignment with the Library’s core values and personality.

    I have been working on refining the UCSF Brand Identity to fit the specific needs of the UCSF Library. All of these materials have been stored in a Box folder titled UCSF Library Brand Materials for staff communication and marketing needs.

    Please join me at the Parnassus Library for a series of brand training sessions to guide you through this communications resource for staff. From logos to photography to posters, and more – each session will be a one hour focus on how to access, use, and deliver each element. This first round of series will be offered during the month of November and will also be repeated throughout 2018.

    Sign-up below!

    Tuesday, November 7, 1- 2 PM | Library Brand Training: Logos, Fonts, Colors, and Photography >

    Tuesday, November 14, 1- 2 PM | Library Brand Training: Flyers and Posters >

    Tuesday, November 21, 1- 2 PM | Library Brand Training: Signage & Word Documents >

    Tuesday, November 28, 1- 2 PM | Library Brand Training: Presentation Slides & Outreach Materials >


  • Gail Persily

    Gail Persily 8:42 am on October 5, 2017 Permalink |  

    Hello Zoom, Bye Bye WebEx 

    I am happy to announce that UCSF has adopted Zoom as a campuswide platform for web/video conferencing. You should have received an email from the campus IT Service Desk announcing the rollout on October 4. Many of you have already been trying it out. As of October all staff can get a full “Pro” Zoom account simply by logging in with your MyAccess credentials.

    To use Zoom, go to and click under Getting Started to log in and instantly create an account. If you already have a Zoom account tied to your UCSF email address, it has automatically been converted to a Pro account. Use the buttons at the top of UCSF’s Zoom page to schedule, join, or host a meeting.

    The IT Service Desk provides support for Zoom, so if you have questions, they can help you. For use of Zoom in classrooms (like we did for the staff meeting last week) Educational Technology Services (ETS) provides support. The website referenced above includes links to video tutorials and training. Also, ETS is offering trainings and demos.

    UCSF IT has not yet announced a date for discontinuing WebEx, but we encourage everyone to convert WebEx meetings to Zoom. The audio and video quality are much better and the interface is easy to learn.

  • Dylan Romero

    Dylan Romero 2:47 pm on October 3, 2017 Permalink |
    Tags: , , , , , , ,   

    Welcome Makers Lab Technician, Jenny Tai! 

    Picture of Jenny Tai

    You may remember that I introduced new Makers Lab staff member Jenny Tai back in April on Off the Shelf. Well, I am excited to announce that Jenny has accepted the Makers Lab Technician position and will be working full-time in the Makers Lab starting this week. Jenny will help ensure the equipment in the Makers Lab is running smoothly and will also support UCSF-maker projects, including the upcoming Mobile Makers Lab service.

    Jenny has already contributed to the Makers Lab in a number of ways. One example is her very popular infographic on Makers Lab usage that was featured on the Library home page this summer.

    Jenny is a great fit for the Makers Lab Technician position with her background in Cognitive Science, Human-Computer Interaction from UC San Diego, where she worked on user experience and wayfinding projects in addition to other maker endeavors as an avid user of UCSD’s makerspace.

    In her spare time Jenny enjoys drawing and design using both traditional and digital media, good sci-fi horror, and being nostalgic over 90’s animation.

    Join me in welcoming Jenny to the Library, this time as the Makers Lab Technician. Jenny will soon be located in the CKM and you will also be able to find her supporting innovative and creative projects in the Makers Lab, so please stop by and say hi!

    Wonder what’s going on in the Makers Lab? Check out a few projects and events from the past few months on Google Photos.

  • Ariel Deardorff

    Ariel Deardorff 11:12 am on September 26, 2017 Permalink |  

    Data Science Initiative – Slides from Staff Meeting 

    Hello Everyone! For those of you that missed out my amazing Data Science Initiative presentation at the staff meeting yesterday I humbly present our presentation slides.

    Have thoughts or want to be involved? Send me an email or hit us up on the #datascience slack channel!


  • Kemi Amin

    Kemi Amin 3:06 pm on September 25, 2017 Permalink |  

    Parnassus Library Entrance Redesign Project 

    The entrance to the Parnassus Library will undergo a redesign to provide better service and improved access to the UCSF community. Based on data pulled from the 2015 campus-wide LibQual Library Survey, the 2017 Library Spaces Survey, and Access Services reports, Chancellor Sam Hawgood and Executive Vice Chancellor and Provost Dan Lowenstein approved the redesign. A timeline for the project has yet to be determined, but the process is expected to take about one year. 
    Here are a few points about the project that we have so far:
    What Is The Goal?
    • Take measures within our control to ensure safety of Library staff and the UCSF community
      • Maximize the UCSF community’s ability to learn, work, and collaborate with minimal distraction
    What We Know
    • Access to the Library will change
    • Hours will change – the UCSF community (students, faculty, staff, and select affiliates) will have increased access to the Parnassus Library, while public access to the physical space will be limited
    • The Service Desk area will undergo a redesign
    • We will do our best to accommodate exceptions (UCSF patients, non-UCSF guests, event attendees, students from other UC campuses, etc.)
    • We are sharing the news with members of the local community at the next UCSF Community Relations Parnassus Community Meeting on November 28
    • An announcement about the project will be included in the November EVCP Espresso newsletter and all Library email newsletters
    • We will schedule brainstorm and feedback sessions with all affected stakeholders in the coming months to help guide the project
    What Are The Proposed Changes?
    • The entire Parnassus Library space (except for the Hearst Room) will be UCSF only
    • The 3rd floor will be a 24-hour work/study space (instead of just the Hearst Room) for UCSF students, faculty, and staff
    • The Hearst Room will be available to the public during daytime open hours
    • paging system will be implemented to provide public access to our physical collection
    What IYet TBDetermined
    • When the project will start and for how long
    • Impacts to the Service Desk area
    • All groups that will potentially be affected
    What Will Remain The Same
    • Public access to the Mission Bay Library
    • Public access to online resources and services
    What Steps Have We Taken So Far?
    • The following Library staff have been recruited to serve on the Parnassus Library Entrance Redesign Taskforce: Kemi AminMichael FosterKirk HudsonAira LipsonAndy PanadoPeggy TahirDavid Uhlich, and Jim Munson (chair)
    What’s Next
    • Now that we know this project is confirmed, you have the opportunity to inform its direction. Your feedback will be essential in making this a smooth and successful transition. Follow the link below to sign-up for the first of our series of upcoming Brainstorm/Feedback Sessions for Library staff: Friday, November 17, 2017 | 9 – 10 am: ATTEND >
    Each session will include the most up-to-date information as we receive it, time to provide your thoughts and questions, and time to help us design the implementation of the project.
    • Sean Mcclelland 3:28 pm on September 25, 2017 Permalink | Log in to Reply

      I hear some people say that we’re obligated by law to provide certain services to the public. Is that true, because we’re not a private university? Just curious. And good luck with this project!

    • Mary Tahir 12:20 pm on September 26, 2017 Permalink | Log in to Reply

      It’s my understanding that because we receive State funding, we serve the constituents of the State. This doesn’t necessarily mean we have to provide the same level of service we provide to our primary clientele. UCB has some libraries that are closed to the public; and certain resources are restricted due to licensing contracts.

    • Tyrone Mccloskey

      Tyrone Mccloskey 12:26 pm on November 16, 2017 Permalink | Log in to Reply

      The sooner the access services staff know what the new hours will be, the better.

  • Ariel Deardorff

    Ariel Deardorff 11:30 am on September 25, 2017 Permalink |  

    Library Space Survey Results – A Recap 

    If you remember back in May 2017 we distributed a survey to all patrons in the Parnassus Library to find out who was using the Library and what they did when they were here (original survey blog post). Now after months of data cleaning, analysis, and visualization we are happy to share the results with you in this Tableau dashboard (click the image to be taken to Tableau):

    Based on some of the things we learned in the survey (as well as data from previous surveys) we are going to be implementing the following changes in the Library:

    1. Renovating the Hearst Room to maximize the user experience
    2. Cleaning computer keyboards on a more regular basis
    3. Replacing uncomfortable Library furniture whenever possible
    4. Installing strategically placed signage to inform patrons about Library events and workshops
    5. Updating the design and placement of signage related to Library noise level and eating policies.
    6. Re-configuring access to the building to improve security – details to come!

    But that’s not all! Data about our users can help us make better decisions! Please take this as a challenge to see if you can use this data in your own work. Some potential uses might be for:

    • Marketing the Library
    • Creating user personas
    • Departmental outreach
    • Raising money
    • Security planning

    The assessment team is happy to chat with anyone who wants help using Library data! I am assembling a bit of a Library data mart on about page of our website:

    Speaking of the assessment team, thanks to Kemi, Jim, Gail, Jason, Sarah, Andy, and Polina for all your hard work on this project! And a big thanks to Joanna, who entered the data from several hundred paper surveys into Qualtrics!I

  • Sarah McClung

    Sarah McClung 4:30 pm on September 21, 2017 Permalink |  

    Call for Dishware Donations 

    The Library Green Team would like the piles of trash from group events to be a thing of the past. With your help, we can make it a reality!

    Using recyclable and compostable items and disposing of them properly is a great start, but we’d like to reduce the Library’s footprint even more by providing reusable dishes and flatware instead of disposable ones at Library events. In order to do that, we need to rebuild our collection of shared, reusable items in the breakroom that everyone can use.

    How can you help? We’re so glad you asked!

    1. Please return all shared dishware to the marked cabinets in the breakroom ASAP.
    2. Do not store shared dishware in your desk or office space. Please do not take items home.
    3. Bring your own mug to events for your caffeination needs.
    4. Do you have any extra dishes or flatware at home? Please donate them to our cause! Mismatched and unique items are welcome. If you wish to donate more than a few items, please notify us first. We are in need of:
      • Large and medium sized plates
      • Medium sized bowls
      • Drinking glasses
      • Forks, spoons, knives

    Our next big event is social hour on Friday, October 6. Can we count on you to help us move the dial closer to zero waste for that event? Please drop off any items you’re willing to donate to the labeled breakroom cabinets in time for our October social hour. Let’s see how little trash we can accumulate!

  • Tab McDaniel

    Tab McDaniel 10:31 am on September 20, 2017 Permalink |  

    Summon Beta Launched, Staff Feedback Breakdown 

    Today we’re going live with our Summon Beta

    Our home page has been updated with a prominent call-to-action, inviting site visitors to explore our beta home page with global search, and complete a short survey.

    Library Staff Survey Results

    Collections and the Web Team couldn’t have gotten this far without all your help. Below you’ll find an overview of what we learned from the staff-only survey.

    While all respondents think that our patrons will like Summon, they called out some key issues like

    • some Archival Materials were miscategorized as Books (fixed)
    • filtering is nice, but it takes some time to figure out (ruh roh)
    • we should alert the user when we have multiple formats for a result, like print and full-text online (working on a fix)

    Click below for a closer look at all your feedback; we’ll also post color printouts in Room 114 by the end of the week.

    Public-facing staffers

    If you haven’t yet familiarized yourself with how Summon works, please reference and maybe bookmark these resources:

    • The videos provided by Summon under Reference Staff for a good overview
    • There is also a Summon LibGuide that is largely geared toward questions that library staff may have

    We’ll stay in Beta until Summon is ready

    We’re actively working on the problems you’ve found, and we’ll keep you posted as we make progress. In the meantime, we hope you’ll keep calling out issues and giving us feedback so we can get Summon to work the way our patrons need it to. We’ll stay in this Beta phase for the foreseeable future.

  • Jim Munson

    Jim Munson 9:05 am on September 20, 2017 Permalink |  

    10 Questions with Apologies to Bernard Pivot & James Lipton 

    This month’s respondent is Joanna Kang, our no-longer-quite-so-new Data Science & Marketing Coordinator and FBI aspirant (who knew?).

    Q: Where were you born?
    A: Los Angeles, CA at the Kaiser Permanente on Sunset Blvd.

    Q: What was your favorite subject in school?
    A: Geometry – fun subject and I had a great teacher who was an excellent role model.

    Q: What was your least favorite subject in school?
    A: ESL. It was very poorly done at my elementary school and while I tested out of it in a few months, the “black mark” stayed on my permanent record until I graduated high school.

    Q: What was your first job?
    A: Paid intern at Big Brothers Big Sisters. I spent most of my time in a 90-degree file room organizing the extremely extensive background reports required to be a mentor.

    Q: What is your favorite sound?
    A: Still quiet of early morning

    Q: What is your least favorite sound?
    A: Fidget spinners and movie talkers

    Q: What did you say the last time you stubbed your toe?
    A: Prolonged “why?!” and uncontrollable laughter.

    Q: What profession other than your own would you most like to attempt?
    A: FBI Intelligence Analyst in the White Collar Crime program or congressional staffer. Unfortunately, most of the food in D.C. is terrible.

    Q: What food couldn’t you live without?
    A: Noodles, particularly rice noodles. Banh canh, kway teow, pho — so many possibilities!

    Q: Where in the world would you most like to visit, but have never been?
    A: Hiroshima, Japan.

  • Alan Daniel

    Alan Daniel 2:50 pm on September 19, 2017 Permalink |  

    Mt. Sutro Forest Walk 

    So we had planned a walkabout on the same day we had scheduled a meeting. Anneliese suggested having our meeting on the mountain. So we did.

  • Andres Panado

    Andres Panado 8:01 am on September 12, 2017 Permalink |  

    Milestone Years of Service – Access Services 

    Please join me in congratulating the following Access Services staff in reaching a career milestone in years of service with UCSF (occurring in the calendar year 2016):

    • Irene Lau – 10 years (July 2016)
    • Tyrone McCloskey – 15 years (February 2016)
    • Art Townsend – 15 years (February 2016)
    • Mark Zanandrea – 15 years (May 2016)

    They have been invited to attend the annual UCSF Milestone Service Recognition Event, as recognition of staff achievement, which is being held on September 29, 2017.

    Andy Panado
    Access Services Manager

  • Michele Mizejewski

    Michele Mizejewski 4:55 pm on September 7, 2017 Permalink |  

    The Summon Beta is coming… 

    Thanks again to all who gave your feedback on the Summon search experience during the staff-only testing phase. Because of those insights, we were able to fix a few collections-related glitches already.

    The next phase will be a soft launch of Summon for everyone. That is, library users will have the opportunity to search as usual — or to try our new search on a separate beta home page and give their feedback. It will be clear that the Summon search interface is in beta and could change based on feedback.

    Summon search beta


    The beta Summon option will be available starting September 20.

    Getting Up to Speed

    All staff members who may get questions from users about searching or results should become familiar with how the new single box search works before launch. There are a few ways to do this:

    • The trainings provided by Summon under Reference Staff provide a good overview.
    • There is also a Summon LibGuide that is largely geared toward questions that library staff may have.
    • If you’d prefer an in-person walk-through of using Summon, come to Room 119 at 11am on September 14. We will run through some test searches and try to answer any questions.
  • Gail Persily

    Gail Persily 4:01 pm on September 5, 2017 Permalink |  

    Please Participate in the Diversity and Inclusion Climate Survey 

    You should all have received an email from Kawanna Bright last week on Aug. 30, asking you to complete the Diversity & Inclusion climate assessment she prepared for us. ICYMI, here is her email and link to the survey. Thanks to everyone who already responded!

    Dear Members of the UCSF Library Community:

    I wanted to thank you again for your efforts to make my recent consultation visit with the Library a success.  Your willingness to share your time and your thoughts, experiences, and ideas has been very valuable to my work.

    As I mentioned during my visit, part of the consultation process includes having the Library complete a Diversity & Inclusion (D&I) climate assessment.  This assessment is conducted through an anonymous, online survey.  Only I will have access to the collected survey data for the purpose of data analysis.  The survey results will be presented in an aggregated manner, and no individual survey responses or identifiable information will be shared with anyone within the Library or at UCSF.

    The assessment is fairly lengthy, but please take your time to consider each statement before you respond.  All of your responses will be carefully considered and are important for the Library’s ability to create an informed D&I plan.  It is not expected to take you more than 20 minutes to complete the entire assessment and most people will need less than 20 minutes.

    I hope that everyone will be able to complete the survey and provide feedback that I know will be extremely important, not only for the consultation process, but also for the Library overall.  I will be integrating the aggregated assessment data into the final report that will be made available to everyone in the Library.

    The survey can be accessed using the following link:

    If you have trouble accessing or completing the survey, please do not hesitate to contact me directly at or  I also welcome any questions or concerns that you may wish to express about the survey or the consultation process.

    The survey will be open for a two-week period beginning Today, August 30th, and remain open through Tuesday, September 12th.

    Again, I want to express my appreciation for your involvement in this process.



    • Christopher Shaffer 10:42 pm on September 5, 2017 Permalink | Log in to Reply

      This information will be very valuable to us in supporting diversity & inclusion in the library. Please respond to the survey if you haven’t already done so.

  • Ariel Deardorff

    Ariel Deardorff 10:48 am on September 5, 2017 Permalink |  

    Welcome Karla Lindquist! 

    I am excited to announce the arrival of Karla Lindquist, who is joining the Data Science Initiative team in the role of Scientific Lead. Karla will be helping us grow the Data Science Initiative and will have a particular focus on programming, bioinformatics, and statistics.

    While she will be new to the Library, Karla is very familiar with UCSF. She worked as a statistician in the UCSF Division of Geriatric Medicine for eight years before getting her PhD in Biological and Medical Informatics here on campus. For the past two years, Karla has been working as a Postdoc in the Department of Urology. We look forward to seeing how her experiences with UCSF research life influence her work here at the Library.

    In her free time, Karla enjoys biking, walks on the beach, cooking and eating with friends, traveling and photography.

    Karla (and Ariel) are now working out of the old Disability Services office, come by, sit on the couch and say hi!

  • Kemi Amin

    Kemi Amin 11:03 am on August 29, 2017 Permalink |  

    Community Artifacts for Library Staff 

    You might be wondering, “What are community artifacts?”

    Well with all that has been happening in the world, I’ve been thinking a lot about community. In what ways do we continue to build our Library community, not only for those we serve but amongst each other? A significant aspect of community is communication; how we communicate with each other is ultimately reflected in our communication with the UCSF community. Digital media is a very relevant way in which we can and do communicate and build community, but what about physical media? I am also interested in creating ways to communicate our brand identity through tangible objects or…community artifacts.

    About two years ago, the Library staff came together to generate ideas for our purpose statements: vision (how we envision the future), mission (the work we do every day to achieve the vision), and values (our guiding principles). This took the form of a workshop that started with an icebreaker activity where groups of 5 to 6 staff members teamed up to write a fold-over story, which is a variation of the Consequences game. As a result, everyone came up with super fun and creative stories. Some were even a bit poetic! The activity made for several great artifacts that documented the experience:


    That icebreaker activity was followed by a brainstorming challenge where each team was tasked with creating their own version of the vision, mission, and values for the Library. We distilled everyone’s versions, with some additional refinement, to develop the Library’s official purpose statements.

    Since then, the question for me has been how do we integrate our vision, mission, and values into daily life at the Library? So far I have included the values in our updated signage that is steadily going up throughout the Library. Recently, I designed our new Library lanyards (and badge reels) and decided to include our values into the design as well. Additionally, I am working to develop semi-permanent signage with our vision, mission, and values at the general entrance areas of the Parnassus, Mission Bay, and other locations as we continue to expand.

    And that brings me back to the concept of community artifacts, which I am defining as an object or objects made to reflect the culture and values of a community. I’ve gathered a few essential community artifacts for us that include the following:

    • a Library lanyard
    • a Library badge reel
    • copies of our purpose statements: vision, mission, and values
    • a copy of the “We stand with you” flyer in English (if you’d like you can download and print the four other available languages HERE)

    I encourage you to wear your lanyard and/or badge reel and post your copies of our purpose statements and the diversity and inclusion flyer inside or right outside of your office/cubicle. I hope that these community artifacts serve as a reminder to all of you and the UCSF community the importance of why we’re here and how we’re connected.

    You can pick up your community artifacts now! Head to the admin office on the 1st floor and you will find them located on the counter next to the double door entrance. 

    Lastly, I would love to hear your thoughts on what other ways you would like to see our vision, mission, and values integrated into spaces and objects at the Library. Leave a comment below, slack me, or email me at

    • Christopher Shaffer 12:06 pm on August 29, 2017 Permalink | Log in to Reply

      These are great, thanks for getting them for us!

    • Dylan Romero

      Dylan Romero 4:58 pm on August 30, 2017 Permalink | Log in to Reply

      Amazing work on the lanyards Kemi, I love them! I have a number of ideas for creating community artifacts in the Makers Lab – one is to use the Cricut ( to create vinyl lettering of our values that can be stuck to the walls in the Makers Lab (or other areas of the Library). We can also use the Cricut to create vinyl decals of the Library logo and/or values that can be stuck to our laptops. I added these to our next check-in, thanks Kemi!

  • Lisa Leiva 11:50 am on August 25, 2017 Permalink |  

    Library Updates or is it Current Topics? 

    The Library Updates meeting is often confused with Current Topics, but they are actually two separate meetings. Sophia and Lisa are identifying ways to revamp Library Updates. Some of the items we are working to improve are:

    Clear Definition & Purpose

    Library Updates hosts a variety of speakers from the Library and community as a way to share interesting projects, and is open to all library staff. This share space is open to all staff and aims to be educational for everyone in the diverse roles we have here at the Library.

    Current Topics, coordinated by Michael, are Library staff reports from conferences and meetings.

    New Meeting Time

    We moved the meeting time to the first Friday of the month at 11:00am right after coffee hour. Some meetings may be at other times to accommodate outside speakers. We encourage all members of the library staff to participate and take away knowledge. Remote attendance via Zoom will be a regular feature.

    New Meeting Name

    We are changing the name of “Current Topics” to “Meeting Reports” to better reflect the theme of conference reporting, and to differentiate it from Library Updates. We’re also open to suggestions for new meetings names, so feel free to share any ideas by adding them to our wiki or commenting below.

    Mark your calendars!

    September 1

    Our very first speaker will be Charlie Macquarie from Archives and Special Collections. Charlie will be presenting on a project that he started in the spring for a Library of Approximate Location.

    October 27

    In October we have an invited speaker Robin Chandler who was recently inducted as a Fellow of the Society of American Archivists (SAA). Learn more about Robin, by viewing her Digital Pioneers Portal Interview.

    We will keep you posted about future presentations. You can contact us with your questions, suggestions, or sign up to be a speaker on our wiki.

    • Kemi Amin

      Kemi Amin 12:07 pm on August 25, 2017 Permalink | Log in to Reply

      Great to see that the meetings are evolving! I would also like to see both meetings consolidated to one in the future. Not sure if that’s possible logistically, but it may make for a simpler way to communicate all happenings, projects, and news among staff.

      Thank you Lisa!

    • Ariel Deardorff

      Ariel Deardorff 12:41 pm on August 25, 2017 Permalink | Log in to Reply

      I am also interested to know more about the difference between Library Updates and the longer updates presented in Library Staff meetings. What topics should go where?

    • Lisa Leiva 2:42 pm on August 25, 2017 Permalink | Log in to Reply

      Thanks Kemi and Ariel, I am not sure if we can consolidate both meetings for now because there are quite a few meeting reports that take place, but you have given us something to think about.

      Ariel, that’s a good question. I’ll have to check in with Library Staff Meeting organizers to find out their criteria for selecting presentations so that we can help clarify this.

    • Anneliese Taylor

      Anneliese Taylor 3:09 pm on August 25, 2017 Permalink | Log in to Reply

      Since there will now be two library-wide monthly Friday events (coffee hour and Library Updates), can we make a general library-wide policy not to schedule other meetings on those days? 🙂

    • Gail Persily

      Gail Persily 5:15 pm on August 30, 2017 Permalink | Log in to Reply

      I’ll take a stab at answering Ariel’s good question!

      Comparing the two meetings, I see the main differences as:
      — Library Staff Meetings – less frequent, multiple agenda items of broad interest/value to all staff, large # of attendees
      — Library Updates – monthly, 1-2 reports, open to anyone who is interested in the topic

      Given those different characteristics, I’d say topics for staff meetings tend to be more informational, when you want to get the info out to as many staff as possible, but don’t need to go in depth. Also good for topics that affect all of us, like planning, mission/vision/values discussion, website redesign, etc.

      Library Updates provide a venue where we can go into a topic in more depth. There is ample time for questions and discussion. The topic may or may not be of broad interest. There is not an expectation that all staff would attend.

      For example, I could see presenting the results of the space survey at the Staff Meeting. And presenting more details about that same project – methodology, in depth analysis of the data – at a Library Update.

      I’m sure my examples and comparisons don’t fit every scenario…

  • Jim Munson

    Jim Munson 12:26 pm on August 15, 2017 Permalink |  

    10 Questions with Apologies to Bernard Pivot & James Lipton 

    This month’s respondent is our new fearless leader, Chris Shaffer. Now that he’s been here a whole 2 weeks, how about we get to know him a little better?

    Q: Where were you born?
    A: Cleveland, Ohio.

    Q: What was your favorite subject in school?
    A: Theater.

    Q: What was your least favorite subject in school?
    A: Spanish. I know how important languages are, but starting in high school is not recommended, and I have always struggled.

    Q: What was your first job?
    A: I did yard work for neighbors and a tween and teen, but my first real job was washing dishes at The Hot Biscuit, a diner.

    Q: What is your favorite sound?
    A: EDM / ambient house (think Hearts of Space / The Orb / Tetsu Inoue).

    Q: What is your least favorite sound?
    A: The constant background of automobiles and other traffic in cities.

    Q: What did you say the last time you stubbed your toe?
    A: Son of a beach!

    Q: What profession other than your own would you most like to attempt?
    A: Anthropology / ethnology

    Q: What food couldn’t you live without?
    A: Peanut butter. I gave up peanut butter for Lent as a child, and it was horrible. I regularly enjoy peanut butter and jelly sandwiches for lunch.

    Q: Where in the world would you most like to visit, but have never been?
    A: St. Petersburg. The history and culture of Russia, especially from the Time of Troubles through Peter the Great and Catherine the Great, has always fascinated me.

    • Anneliese Taylor

      Anneliese Taylor 2:47 pm on August 17, 2017 Permalink | Log in to Reply

      The Hot Biscuit – that’s a memorable first job name!

  • Michele Mizejewski

    Michele Mizejewski 5:37 pm on August 14, 2017 Permalink |  

    LibGuides Improvements 

    Sophia has been assessing and identifying ways to spruce up our guides. She’s primarily working with the Education group to come up with some best practices and ways to improve content, but much of what comes out of the process will be helpful to all of us.

    A few steps were recently taken to make our guides blend better with the main library site:

    1. made background color white instead of grey
    2. changed box title background from orange to dark blue and
    3. made box title text larger, so it actually looks like a heading

    You can observe those updates in the UCSF Researcher Tools guide and the Systematic Review guide, to note just a couple examples.

    Some other improvements in the pipeline include making sure each guide has a good description and metadata, so it will be discoverable in Summon. Also important will be making sure every guide has the creator’s profile on the main page.

    Something else that we hope to roll out soon with Kemi’s help is the addition of a collection of UCSF images in a shared library within LibGuides that will make it easier for guide creators to add visual interest without having to hunt down appropriate images, determine rights, resize for the web, etc.

    shared images

    More improvements will be happening in the coming months, so keep an eye out.

  • Gail Persily

    Gail Persily 5:53 pm on August 11, 2017 Permalink |  

    Diversity & Inclusion at UCSF Library – Recording of Kawanna Bright’s wrap-up 

    Hi. For those of you who were not able to attend Kawanna Bright’s presentation today, here is a recording of her presentation. She provided some preliminary observations from her meetings and discussions over the past two days.


  • Kemi Amin

    Kemi Amin 1:05 pm on August 7, 2017 Permalink |  

    Newsletter Sign-Up Forms Now on Library Website 

    The Library website now features newsletter sign-up for various topics. In the footer on every page, there is a “Subscribe to Newsletters” button that leads to a form to select which email newsletters you would like to receive:


    There are also specific newsletter forms located on topic pages. For example, the Makers Lab web page features a sign-up form for the Makers Lab newsletter, and the Searching & Managing the Literature features a sign-up form for the new Education & Research newsletter.

    So far the Library has six monthly and quarterly newsletters that users can subscribe to:

    • Library Notes: general Library events, workshops, and news
    • UCSF Archives & Special Collections
    • UCSF Makers Lab
    • Data Science Initiative
    • UCSF Library at Mission Bay: general Library events, workshops, and news for UCSF Mission Bay students, faculty, and staff
    • Education & Research

    We have already seen a growing number of users subscribe since the newsletter sign-ups went live in late July, and we look forward to using this as another avenue to keep our patrons informed.

    Thanks to Michele and Tab for working with me to develop this new feature.

  • Kemi Amin

    Kemi Amin 11:30 am on August 3, 2017 Permalink |  

    Upcoming Library Staff Photo Days 

    All Library staff are invited to sign up to have “professional” (I play a photographer on social media) photographs taken from mid-August through mid-September.


    • Share who we are with the UCSF community
    • Convey a sense of approachable professionalism through our digital presence
    • Create consistency with our staff photos

    What will your photo be used for?

    • Staff directory, profiles, and departmental pages on the Library website

    How can you use your photo?

    • Professional use at your discretion (i.e. Slack, UCSF email, UCSF Profiles, other UCSF websites, speakers/presenter photo submission, LinkedIn, etc.)
    • Personal use (i.e. framed on your living room wall, Facebook, Twitter, Instagram, etc.)

    How do I sign up?

    • Click the link below
    • Decide on a date and time (20-minute slots)
    • Hit the Edit button on the top right-hand corner of the wiki page
    • Leave your name next to one desired date and time slot
    • Mark your calendar

    How do you prepare for photo day?

    • Recommended attire: work casual to business casual (personal style encouraged)
    • Recommended colors: solids – light and dark neutrals, and bright colors
    • Makeup recommendations: if you wear makeup, keep it as light/natural as possible


    Locations TBA

    Leave your questions in the comments section or email me directly

  • Jason Hedrick 4:33 pm on July 31, 2017 Permalink |  


    UCSF Library celebrates Jim Munson’s tenure as ‘Interim Non-UL’ AND his 30th Anniversary with ‘Dessertpalooza’ extravaganza!

    Thank you, Jim!


    • Anneliese Taylor

      Anneliese Taylor 5:04 pm on July 31, 2017 Permalink | Log in to Reply

      Hooray for Jim! And thanks for all the treats, including the funnest (is that a word?) cake ever!

    • Michele Mizejewski

      Michele Mizejewski 5:17 pm on July 31, 2017 Permalink | Log in to Reply

      Yay Jim! That is soooome cake.

    • Sarah McClung

      Sarah McClung 9:37 am on August 1, 2017 Permalink | Log in to Reply

      Congratulations, Jim and thanks for all the sugar! 🙂

    • Mary Tahir 4:35 pm on August 2, 2017 Permalink | Log in to Reply

      So sorry I missed this! The cake looks awesome

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