Now that we are well into the second quarter of 2019 we figured it was time for an update on the strategic projects. As a reminder, we launched the marquee projects in September of 2018 with a post in the EVCP Expresso. The projects were:
- Patient-Centered Service – Empower UCSF patients and the community to engage with their health.
- Transforming Service at the Library – Elevate the patron experience at the Parnassus Library through excellent service.
- Education and Technology Core – Lead UCSF’s strategic initiatives to advance education technology.
- Learn with the Library – Center the Library as a platform for open education and science for all of UCSF.
- A UCSF Online, Open Lending Library – Make the Library collection universally accessible by digitizing the collections.
In the past 6 months there have been many changes and we wanted to update you on the progress of these projects:
Patient-Centered Service: This project was put on hold as we don’t currently have the capacity to provide direct services to patients
Transforming Service at the Library: The majority of this project is on hold until we learn more about the Library entrance re-design
Education and Technology Core
This ambitious project is to establish the Library as the Education & Technology Core for the campus, enabling UCSF to be on the leading edge of education and educational technology. We identified these four key deliverables: 1) Providing awesome platforms, stellar support and expanded toolsets based on educator needs; 2) Design and implement new services to support content design and development; 3) Partner with IT Governance Committee on Ed Tech in implementation of new governance models (Core Ed Apps Governance group); and 4) Conduct Lean analysis to get sustainable funding model that enables Library to achieve these objectives.
This project hinges on securing sustainable funding. The EVCP office continues to support our efforts in ed tech with additional funding this year to work on curriculum search and to provide support and guidance in order to secure long term permanent funding. Towards that end Jon Johnson is facilitating the Lean A3 process mentioned above, which will help define the campus approach to funding and supporting ed tech services.
We have been able to make progress in several areas, and plan some exciting projects for the coming year. We created a newly configured CLE Support and Development Team, that brings technical expertise and user support together improvingour support for Moodle and Ilios. Through a process of continuous improvement the CLE team has made these core applications faster and easier to use. Meanwhile, emergent services in instructional design and media production are being planned by Lisa Leiva and Sean McClelland. Sean’s successful proposal for IT Roadmap funds will allow him to refresh the AV equipment and software offerings, while working with users to identify what services and tools will best meet their needs. The Library is leading and partnering on several important projects in the coming year: pilot of the plagiarism checking software, Turnitin, evaluation of video delivery platforms Kaltura, Panopto, and MediaSite; and implementation of a campuswide Poll Everywhere license.
Learn with the Library
This project was sub-divided into 4 mini projects: Build an education community of practice, promote open science education, investigate the possibility of CE/UCSF credit for Library courses, and make Library class information and materials openly accessible. The education community of practice consists of library members from Data Science, Archives, Ed Ref, LTG, Schol Comm, and the Makers Lab, and has been meeting monthly since October to talk about topics like learning assessment, feminist pedagogy, and consultations. Next steps include more hands-on discussions and a full day retreat later this summer. For the open science portion, Ariel has been leading the development of a reproducibility workshop series for Fall 2019, and also led a discussion of open science at one of the monthly education community meetings.
Over the last three months, Sophia has been investigating the process for making Library courses available for Continuing Education (CE) or UCSF credit and presented her findings at an Education meeting and via a forthcoming written report. Finally, Sophia has been working with the web team to make Library classes more visible on the Library website and with various Library teams to make class content openly available on the CLE.
A UCSF Online, Open Lending Library
The goal of this project is to digitize UCSF print books, journals, and archival collections so that they can be made available online to our users and so they do not need to be physically stored in the library. Last October, Polina attended the Internet Archives’ Open Libraries Forum, to learn more about IA’s digital lending library platform. Anneliese and Polina spoke to a few libraries that attended the forum in order to find out about their process. Anneliese wrote up a description of the UCSF project, outlining the project goals, stakeholders, key steps, and timeline.
Given the scale of a project that involves moving, digitizing, and making discoverable our entire remaining physical collection, outside help, including a project manager, will need to be hired to complete the work. The university is keenly interested in making this project happen in order to repurpose space occupied by stacks, and thus there is some urgency to getting this project up and running.